My mom is going with us this fall and has lots of trouble with steps. She can walk and manage to get around anywhere at home but has trouble with lots of walking (especially in the heat and humidity).
Our first trip together she refused to rent an ECV. She was miserable and by the third or 4th day she retired to the room for the remainder of the trip.
Trip #2 - finally on our last day she rented one in EPCOT and couldn't have been happier.
Trip #3 she rented one again at EPCOT but opted to walk in MK. She couldn't get on the train because she couldn't step up to the platform. I asked the CM if she could use the wheelchair ramp and they said no because that was for wheelchairs only. I explained that she couldn't step up into the train and finally another CM came and lowered the WC ramp for us. The same day she rode Snow White with me. It took a while for her to get in because she has trouble lifting her legs into the car. But that was nothing compared to the trouble she had getting out of the car at the end of the ride. She couldn't lift her leg over the side of the car and wound up having to almost crawl out backwards. The CM operating the ride looked annoyed that she was having trouble and had to temporarily stop the ride to wait for her to finish unloading. I think this embarrassed her as she wouldn't ride anything else the rest of the trip.
She is a big woman but that is really not her problem, Her main problem is lifting her legs. She has been like this since her heart surgery. She can't climb stairs and has trouble getting in and out of most automobiles. Basically anything over a 3 inch step she has to have a strong handle for both hands and also someone in front of her and/or behind her also assisting.
I really want her to have a good time this year and to enjoy at least some of the attractions but am not sure how to help her. She has already said she wants to only do theater style attractions. If she is not interested in riding that is one thing, but if she is not riding because she doesn't think she can, then I want to help her.
When she rented the ECV, she would ride up to the entrance to the line, park the ECV, and walk through the que with us. Then after the ride she would find her ECV and ride to the next attraction.
What can/will Disney do to help us? Do you think that because she parked her ECV and walked through the lines with us that the CMs assumed she wouldn't have any trouble? Should we instead have her ride the ECV all the way through the line so that the CMs will know she needs assistance? Should we get a GAC card that just states she needs to be able to use the wheelchair ramp to load and unload?
On rides that continuously move, Are there special loading/unloading stations for guests who may take longer?
Also, I told her about the offsite rental companies and she has agreed to get an ECV for her length of stay instead of just renting one after she is too tired to walk!!
Any other information or helpful tips would be greatly appreciated.
Our first trip together she refused to rent an ECV. She was miserable and by the third or 4th day she retired to the room for the remainder of the trip.
Trip #2 - finally on our last day she rented one in EPCOT and couldn't have been happier.
Trip #3 she rented one again at EPCOT but opted to walk in MK. She couldn't get on the train because she couldn't step up to the platform. I asked the CM if she could use the wheelchair ramp and they said no because that was for wheelchairs only. I explained that she couldn't step up into the train and finally another CM came and lowered the WC ramp for us. The same day she rode Snow White with me. It took a while for her to get in because she has trouble lifting her legs into the car. But that was nothing compared to the trouble she had getting out of the car at the end of the ride. She couldn't lift her leg over the side of the car and wound up having to almost crawl out backwards. The CM operating the ride looked annoyed that she was having trouble and had to temporarily stop the ride to wait for her to finish unloading. I think this embarrassed her as she wouldn't ride anything else the rest of the trip.
She is a big woman but that is really not her problem, Her main problem is lifting her legs. She has been like this since her heart surgery. She can't climb stairs and has trouble getting in and out of most automobiles. Basically anything over a 3 inch step she has to have a strong handle for both hands and also someone in front of her and/or behind her also assisting.
I really want her to have a good time this year and to enjoy at least some of the attractions but am not sure how to help her. She has already said she wants to only do theater style attractions. If she is not interested in riding that is one thing, but if she is not riding because she doesn't think she can, then I want to help her.
When she rented the ECV, she would ride up to the entrance to the line, park the ECV, and walk through the que with us. Then after the ride she would find her ECV and ride to the next attraction.
What can/will Disney do to help us? Do you think that because she parked her ECV and walked through the lines with us that the CMs assumed she wouldn't have any trouble? Should we instead have her ride the ECV all the way through the line so that the CMs will know she needs assistance? Should we get a GAC card that just states she needs to be able to use the wheelchair ramp to load and unload?
On rides that continuously move, Are there special loading/unloading stations for guests who may take longer?
Also, I told her about the offsite rental companies and she has agreed to get an ECV for her length of stay instead of just renting one after she is too tired to walk!!
Any other information or helpful tips would be greatly appreciated.