Question about MM and a possible rant about MS

Well I got paranoid and cancelled my reservation and tried to rebook, had a new page all queued up and ready to go and lost it :( Oh well. I guess Im back at BRV instead of CCV for MM weekend.
 
So I had to call MS for another big issue with points not allocating properly >:( I casually asked about MM night and qualifying. I have my reservation for 3 nights and 1 night is MM, I used my resale points to book the stay, these points are in the same membership where I hold direct benefits. MS said my MM night has to be booked with direct points to qualify for preregistration, using resale will only qualify me for general registration.

Am I crazy or have I been told multiple times here on the boards that as long as I use the membership that contains direct points it is fine for all registration types?

My rant is that i feel like 50% of the time I call MS they are not competent in what they are doing and things get messed up.


It's unfortunate they they give conflicting answers, depending on who you talk to. I was given the same wrong info last year...

Aside from something that can be translated to "cash value" (like using direct/grandfathered points for a member cruise, or for a DL Tokyo hotel) are there any "intangible" membership benefits tied to the points you use rather than the blue card status of the member? Perks like BLT Lounge, ImaginAtrium after hours, Aulani Member Celebration etc are given to blue card holders regardless of what points they used to book their stay. I don't see why MM should be different, especially since a stay may be booked well before the MM dates are known.
 

If you have a resale reservation under your direct membership and get preregistration can you update here? I was too chicken to leave my reservation under resale points
I'm booked in June at SSR on SSR resale points on a membership with direct RIV points. Got into pre-registration and secured tickets for the TL MM event just fine.
 
I know the cutoff for reservations was yesterday. If I modify to add a day to my reservation that holds my MM date that shouldnt effect my registration right?
 
My best is guess that it shouldn't cancel eligibility if it's the same confirmation number, but who knows for sure? 🤷‍♂️
That how it seems, but would really suck to somehow mess it all up. I would call MS to do it but they often have no clue what they are doing or talking about.
 
I know the cutoff for reservations was yesterday. If I modify to add a day to my reservation that holds my MM date that shouldnt effect my registration right?

Do not touch it. Any modification after the deadline makes it null and void for early registration.

Well, that is what happened to me as I reallocated points.
 
Do not touch it. Any modification after the deadline makes it null and void for early registration.

Well, that is what happened to me as I reallocated points.
Thanks, I was honestly afraid something would get all messed up. I think if I decide to add a night for MNSSHP I will book it separately and then ask them to merge later. Even then Im afraid MS might mess something up.
 
So I had to call MS for another big issue with points not allocating properly >:( I casually asked about MM night and qualifying. I have my reservation for 3 nights and 1 night is MM, I used my resale points to book the stay, these points are in the same membership where I hold direct benefits. MS said my MM night has to be booked with direct points to qualify for preregistration, using resale will only qualify me for general registration.

Am I crazy or have I been told multiple times here on the boards that as long as I use the membership that contains direct points it is fine for all registration types?

My rant is that i feel like 50% of the time I call MS they are not competent in what they are doing and things get messed up.
Have you asked MS to rebook one night of your reservation with your direct points? If it's all the same UY, the reservation won't change. If it's a different UY, you can add a note to have it be a continuing reservation, meaning you're in the same room, but you'll have separate reservation numbers.
 
Oh never mind on the above post. I see now the deadline as passed.
I had asked before the deadline and asked for 1 night to be switched to direct points and was told they cant switch points for just one night of a 3 night reservation its all nights or nothing.
 


















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