question about disneydirect.com

[TinkerBelle2992]

my mom ordered me the evil and wicked shirts from disneydirect.com's last chance. they were out of the wicked one so we called and they had them and we bought them. well we got the shipment confirmation on the 29th. it's still not here. i'm questioning if its ever gonna get here. i tracked it and this is what it said:

11/5/04 10 : 48 am Processed at Sort Facility. Wilmington, OH



11/4/04 3 : 44 am Departing origin. Atlanta, GA



11/3/04 8 : 08 am Processed at Sort Facility. Wilmington, OH



10/29/04 12 : 31 pm Processed at Sort Facility. Wilmington, OH


does that make any sense? my question is, has anyone had this problem before? and how long did it take to arrive? thx in advance!!

 

[EsmeraldaX]

It's possible there may have been a problem with the shipping label and it may have been returned to the shipper.

I work in a job where tracking down lost packages is 50% of what I do. Usually, when I see a package start in one place and end in the same place it means there was a problem with the label.

I'd give Disney Direct a call and see if they can conact the shipper, or better yet, contact the shipper yourself. I tend to get more info when I talk directly to shippers in my job.

I think they use DHL. DHL is weird, in that they use DHL trucks to ship but then drop off at the post office near you and have the regular mail deliver the package.

But it could also be a problem with their website.

 

[TinkerBelle2992]

they came!!! they finally came!! they shipped on the 29th and its now the 10th. but they finally came!! i'm SO happy!