Question about cheaptickets.com & similar sites

[my2mickeykids]

I rebooked my upcoming trip using cheaptickets.com which got me better dates (the ones I wanted) and a better room at the DLH (deluxe instead of standard) for the same price I was paying. Thank you to the person who posted the deal on another thread! I cancelled my exsiting DLH reservation and then fear struck me. I never book with these cheaper sites. I know they can save money which is great but I just never have, I have always booked direct with the hotel I am staying at. I guess my fear is that I will show up and there will be a problem with my reservation. Can someone please calm my fears if you have used them before. Thank you!!!!!!

 

[bcla]

I've booked through various 3rd parties before and never had an issue.

If you really question it (even if you trust a particular online travel agency) you could call up the hotel and confirm your reservation. Occasionally this is a good idea even with a trusted OTA simply because sometimes the transmission of a reservation gets lost. I've confirmed my reservation before in addition to making special requests that couldn't be done with the original reservation.

 

[my2mickeykids]

I've booked through various 3rd parties before and never had an issue.

If you really question it (even if you trust a particular online travel agency) you could call up the hotel and confirm your reservation. Occasionally this is a good idea even with a trusted OTA simply because sometimes the transmission of a reservation gets lost. I've confirmed my reservation before in addition to making special requests that couldn't be done with the original reservation.

Thank you for your feedback. I am so happy when I hear that people using 3rd party sites have had no problems. When I called the Disney Travel Company to cancel my current reseravation he said that they would be unable to see my cheapticket.com reservation. I thought that was strange. They said when I check in they use my reservation number that cheaptickets sent me. I am unsure why he couldn't use that number to look it up over the phone. He was less than helpful and actually I was treated poorly when I told him why I was canceling. I wish I had time to do the survey, I was in a hurry to grab my kids from school or I would have left negative feedback for his poor attitude.

 

[bcla]

I meant call the Disneyland Hotel directly. Usually there should be a number on your reservation, but the Disneyland website is showing this number:

(714) 778-6600

 

[my2mickeykids]

I meant call the Disneyland Hotel directly. Usually there should be a number on your reservation, but the Disneyland website is showing this number:

(714) 778-6600

I will do that thank you! I never thought to call the hotel direct.

 

[bcla]

Thank you for your feedback. I am so happy when I hear that people using 3rd party sites have had no problems. When I called the Disney Travel Company to cancel my current reseravation he said that they would be unable to see my cheapticket.com reservation. I thought that was strange. They said when I check in they use my reservation number that cheaptickets sent me. I am unsure why he couldn't use that number to look it up over the phone. He was less than helpful and actually I was treated poorly when I told him why I was canceling. I wish I had time to do the survey, I was in a hurry to grab my kids from school or I would have left negative feedback for his poor attitude.

Maybe "never had a problem" might have been an overstatement. I probably use Priceline more than any other OTA but have used others to book hotel rooms. I've sometimes gotten the suspicion that we were booked into a "Priceline room" - one that may be the least desirable for any number of reasons. Occasionally we saw extras that weren't in our reservation (but honored anyways).

What I was getting at is that I've never had a reservation "disappear" on me during transmission, although I've heard of it happening. Once I checked into a hotel when their computer communication systems were down with the corporate host for a few hours. However, they periodically printed up reservation sheets and placed them in a file organized by guest name. I was able to check in, but apparently someone who booked within the past few hours might not be in the file.

I was just suggesting getting on the phone with the front desk and confirming the reservation. Often I'll do it even if I booked with a hotel chain directly. I do it most of the time, and as I noted earlier also when I have a special request.