Originally posted by lfontaine
Room only reservations can be canceled and refunded in full up to 5 days in advance of arrival. The amount paid by paypal should be able to be refunded to you by check. For the amount paid by webcertificate, I imagine that they will be able to either give you a webcertificate or a check for that amount or a credit toward a future trip.
Either way, a full refund can be obtained if canceled before 5 days in advance of arrival.