Q: Cast Member

[Lucky and Pooh]

Being a cast member
Orientation
Traditions Training Program

What are the Seven (7)
Rules of a Disney Cast Member

 

[HumphreytheBear]

I assume you are asking about the "7 service guidelines" that CM's are trained...

1. MAKE EYE CONTACT AND SMILE

2. GREET AND WELCOME EACH AND EVERY GUEST

3. SEEK OUT GUEST CONTACT

4. PROVIDE IMMEDIATE SERVICE RECOVERY

5. DISPLAY APPROPRIATE BODY LANGUAGE

6. PRESERVE THE MAGICAL GUEST EXPERIENCE

7. THANK EACH AND EVERY GUEST

These are trained in Traditions classes which every CM goes through prior to starting their role with Disney.