Problems with WDW website

[Patricia F]

Hi everyone!

I don't know if I'm posting this in the right forum or not but is anyone having issues with the Disney website? Last night I did all of my FP+ and had no problems.

Today I tried to log into my account and it kept saying my password was wrong. I finally got in and everything was gone - my trip reservations, meal reservations and fast passes. Yet, when I checked the Disney app on my phone, everything was there as it should be.

Has this happened to any of you? If I link my trip confirmation info to the website, should everything come back?

I know I'll probably have to contact tech support but I thought I'd check to see if this has happened to anyone else.

Thanks!

 

[2Tiggies]

This happens a lot. Sounds normal to me!

Don't touch anything. It is pretty much certainly still all there. Try again tomorrow and if you are still worried and things aren't showing up, call IT Support and let them have a look at it.

 

[Patricia F]

Just wanted to follow up. After waiting and trying several days, I spoke to Disney I.T. They were able to relink all my information.

Now I can breathe again! LOL

Patricia