Problems with my account at mypoints, help please!!

[ChisJo]

I pretty much don't keep great track of my points. I check the total about every week and for some reason remember them that way, and since I go on every day to do them, I pretty much keep track that way as well. Well, I know for a fact a couple of weeks ago, my account at mypoints was well over 800 points, and this was before the 10 points was gone and before the triangle guy came into effect. SO I figured, I should be well into the 900's. I emailed them, but since I cannot give them a exact point count for a certain day, I don't know how else to tell them. Also, when I look at the history of my points, it doesn't make sense. Some weeks I will have 40 points (4 dailies) for that week, and other weeks I'll only show 30, while some weeks I show 60! I do these programs every day, religiously only. This is my way to be able to afford my honeymoon next year. Actually, I just checked my fiance's account as well, and it looks like the same thing is happening to him. Can somebody help me? What should I do? Should I send them another email and what do you think I should say?

Joline

 

[dmslush]

If you know for fact that you did the program everyday, go to your account and write down the days that you didn't get credit for. Then email them with those days. They should credit you.

I would also start keeping track everyday and then that way if you don't get credit for a day you will know if quick and be able to email them right then.