Since I had a few minutes (and won't during MS's hours the next few days) I THOUGHT it would be easier and quicker to request online. I, too, don't like having to give alternate dates and accommodations, but in this limited instance I actually was okay with either boardwalk view or standard view, and had two different times that we are looking to book.
The "your form is not quite complete" with no clue was very, very annoying. If something is NOT an option, don't list it as one, people! And it would be great to have an alternative IF you wanted to have a second choice, REQUIRING one will not usually work for me.
They definitely need to make some serious improvements to that form!
Bobbiwoz -- the form does now say that if you have more than one home resort to state which contract you want the points to come from.