Problem with DIS app?

[kuzco-like]

Is anyone else having trouble with the DIS app? Every time I try to open it, I get stuck in a never-ending "Loading..." pattern. This might have happened after I declined that automatic pop-up that invited me to rate the app on iTunes. I know, I know. What was I thinking? Well, I was thinking that I wanted to take my time and write a thoughtful review. And now I can't do anything.

Anyone have any suggestions?

 

[*NikkiBell*]

I haven't had any issues and have declined rating other apps before. Perhaps you can delete it and reinstall it?

 

[k5jm]

Sounds like an internet connection issue and not an app issue, if the app had been working.

 

[kuzco-like]

I don't think it's an Internet connection issue. No other apps have problems, and I can connect via Safari. I might try re-installing.

 

[Mamakop]

Mine was doing the same thing yesterday, I just deleted it and reinstalled the app

 

[rn4val]

I have had trouble intermittently saying wrong password and it's stored

 

[WebmasterJohn]

If you're talking about eTicket your best bet would be to send an email to eTicket@wdwinfo.com

That goes directly to the folks supporting the app.

 

[kuzco-like]

Sorry for any confusion. It is the DISboard app that I'm having problems with. I'll try uninstalling and reinstalling. Hopefully, that will fix the problem, whatever it is.

 

[emesmom]

I have had the same problem. So far I have had to delete and reinstall it 3 times. This has occurred at different locations including home, so I know it is the app's problem not the connection problem. Hope it can be fixed

 

[luke]

I put it down to the boards 'being slow' rather than a problem with the actual app

 

[emesmom]

I have to disagree Luke. This is definitely an app problem. It works if you reinstall it, but that is annoying. I look forward to an update to fix whatever the problem is.

 

[TigerTown]

I get a connection error message when I view photos in the app but usually the picture comes up any way. I haven’t had problems with it loading.

I can say that I am very thankful they released the app. Even with a few bugs to work out it is still an excellent way to surf the boards....So much faster than going through a web browser

 

[TinkerChelle]

I get a connection error message when I view photos in the app but usually the picture comes up any way. I haven’t had problems with it loading.

I can say that I am very thankful they released the app. Even with a few bugs to work out it is still an excellent way to surf the boards....So much faster than going through a web browser

I also have had many issues with photos when using the app. Im sure they will resolve the issue. They're good like that =}

 

[NedsTJ]

When I get the "Logging in..." message that just sorta hangs I do this: (iPhone) Exit back to te home screen. Then double click the home button to pull up the most recent apps list. Tap and hold on the App until the red X's appear. Touch the X on the Dis App located in the recently used list ONLY to close it out. Now click the Home button again. Now open the Dis App and it should go thru ok. This also works when Words w Friends hangs, Facebook, etc, lol. I think it forces a restart of he app. Good luck!

 

[kuzco-like]

Neds. That is an interesting tip. If I have the problem again, I'll give it a try. Thanks. (I solved the problem this time by reinstalling the software.)

 

[GoofyMB]

When I get the "Logging in..." message that just sorta hangs I do this: (iPhone) Exit back to te home screen. Then double click the home button to pull up the most recent apps list. Tap and hold on the App until the red X's appear. Touch the X on the Dis App located in the recently used list ONLY to close it out. Now click the Home button again. Now open the Dis App and it should go thru ok. This also works when Words w Friends hangs, Facebook, etc, lol. I think it forces a restart of he app. Good luck!

This works for me as well.

 

[MrBean]

Working great here. Maybe an iOS problem

Sent from my Nexus 7 using DISBoards

 

[Kristina]

I've only just got it and love it but I've noticed that there is an disboards banner thingy that hangs down if I open safari on another page at first. I've tried to swipe it away and it opens the disboards instead (I should know better lol). I've turned off push notifications and all that but other than that, can I get rid of it? I'll be on the boards in a minute I just usually check FB first .

Thanks for the great app by the way!