Problem booking at HOME?

[kimberh]

I wouldn't be surprised about this especially for those that don't find out about the resort switcheroo until check-in.





And I agree about the ADR's and trip planning based on resort location!

I have always done this! This would really mess up our trip. We eat around where we are staying. Does Disney Management not know people do this! When we stay at BWV or BCV's we may not even leave that area. I really feel for the OP! We just returned from a great stay at BCV's in a dedicated 2 bedroom w/ 2 Queen's, I was very nervous about that room until I checked in, I was so glad they had not given it to someone else, after reading here on the dis, that someone had not received their 2 Queens at Checkin. Our room was ready, clean and no maintenance problems. The females in our check in group were given a peach rose at check in. What a nice touch.

 

[tjkraz]

I'd like to hear more details too, but I'm inclined to cut OP some slack.

Guess he wasn't TOO upset about the whole thing. 12 days and counting with no return....

 

[Deb & Bill]

Maybe if they changed back to assigning rooms from Room Ready...

 

[DebbieB]

My experience at BWV is my room has always been preassigned.

They had to know in the morning that they had more rooms booked then they had vacancies. It could have been some kind of maintenance issue. They should have a contingency plan in this situation. I think the most fair way is to move the last person who made a reservation, not someone who booked at 11 months.

 

[senecabeach]

Guess he wasn't TOO upset about the whole thing. 12 days and counting with no return....

Yea...IF any of this was true in the 1st place..

 

[CarolMN]

Yea...IF any of this was true in the 1st place..

FWIW, I'm confident tripletvan accurately reported what happened to her and her family. She is a long time member / poster on the DIS and I remember many of her posts.

I'm moving this to Mouse - it's not really an Operations Board subject.