Feb 2026 experience with Happy Limo - The pickup for eight passengers at MCO did not meet the standard we have come to expect from Happy Limo over the past seven years. The driver instructed us to meet outside on Level 1 rather than providing the customary meet-and-greet at baggage claim. When the driver arrived, the requested van had been replaced with a party van, described as an “upgrade.” This vehicle, however, could not safely accommodate two infant car seats, as the side-facing seats lacked proper anchors. The suggestion to use booster seats was not acceptable, as infants cannot legally or safely ride in them. Despite scheduling in advance for a van equipped with two car seats, this requirement was not met, raising concerns about planning and driver training regarding motor vehicle safety regulations.
The return trip to MCO was consistent with prior positive experiences: the correct vehicle was provided, the car seats were properly installed, and the driver was professional. Overall, the experience was inconsistent. I guess 50% satisfaction is acceptable.
View attachment 1052685
member since 1995