Priceline tkts for tomorrow on AA !!! WHAT DO I DO?????

BambiTamby

DIS Veteran
Joined
Jul 1, 2000
Messages
2,663
Is there anyway for us to get a refund from priceline or at least, will AA
give us another future date to use these tickets????

I've never done priceline for airline tickets before!

Just don't want to get on a plane tomorrow!:( :confused: :confused: :confused: :eek:
 
Go and check the priceline.com site - they have posted some information on what to do.
I tried to post the link, but it didn't work.

Good Luck!
 
From Priceline.com

The FAA has grounded all flights in the United States until further notice. Priceline.com is currently working with the airlines to determine their policies on changes and cancellations.
If you are currently in the middle of your trip, you should contact your airline for itinerary changes.

If you're scheduled to begin your trip, and your flight departs before Friday, September 14th at midnight, you can call priceline.com at 1-800-774-2354 with your concerns and we will work with you. Please be patient, as call volumes are likely to be heavy.

If you're scheduled to begin your trip after Friday, September 14th at midnight, please check back on our Website and we will have more information on the airline-specific change/cancellation policies as they become available.
 
The other thing to keep in mind, the few weeks after any big crash are statistically the safest time to fly. Ditto with security measures. I would be far less nervous about flying in a couple days, then flying in December when security has relaxed a little! You will be fine, and you enjoy your trip.

Bekki
 

BT - if American is flying tomorrow, get on that plane! You need the vacation.
 
I agree, Nancy!:bounce:

But, DH isn't wanting to get on AA!!!!

So, after calling Priceline, and waiting for OVER an HOUR....

we're getting a REFUND!!!!:bounce: :bounce: :bounce:

The "honeymoon" will have to wait for awhile!;)
 
I'm glad Priceline was cooperative - but how could they NOT be, under the circumstances.

I suspect the security breach has little to do with individual airlines and more likely with general lax airport security. American Airlines is what my DH flies almost exclusively on business trips, and I would not hesitate to fly with them.
 
Priceline does have a policy of accommodating customers when a flight is cancelled, check their web site for details. Typically the accommodation is in the form of transportation on the next flight (excluding sold out flights).

However the general rule is that anyone who sells goods or services and the goods or services as described are not delivered, is liable for refunding the customer's money. If worst comes to worst you may take that attitude and dispute the charge on your credit card. The airlines are not entitled to keep the revenue for prepaid seats (what Priceline arranges) on flights that are not flown and for which replacement flights usable by the customers or customers' assignees are not rendered.

You might get a refund if the airlines are shut down for so long that the next available flight is after your vacation time is over, this is something you should ask about.

You are not automatically entitled to a refund if you choose not to fly because you are suddenly afraid of flying. You are not automatically entitled to a refund because the replacement flight is on an airline you don't like.

You should get the rest of your rental car period or the rest of your hotel room stay if you get there late due to flight problems, but no automatic refund and no guaranteed extension of days. Some hotels and car rental agencies will cancel prepaid reservations with a full refund.

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