ClapYourHands
DIS Veteran
- Joined
- Mar 2, 2018
- Messages
- 2,906
Followed up with an additional e-mail. The response states that you can use DME without the guest being on the reservation. Might be a little bit of a PITA, but worth it for sure.
EDIT: I'm not sure how you'd call the resort, but it would be worth looking into ahead of time.
Trinsey,
Thank you for the response, but both Priceline and Hotwire have informed me that this simply is not the case. They are refusing to add additional guests.
Disney wholesale is telling people to contact the 3rd party, and the 3rd party is telling them to contact Disney.
Those with pending reservations are unable to use the Magical Express, dining plans, etc.
What are we to do if Disney says contact Priceline, and Priceline says contact Disney?
Thanks
Dear Josh,
Thank you for contacting the Walt Disney World® Resort. We do apologize for all of the confusion.
When a Guest books a room through a third party, we don't have access to those reservations to modify them and add additional Guests until check in.
The additional Guest can use Disney's Magical Express® as long as the lead Guest calls the Walt Disney World® Resort upon landing at Orlando International Airport (MCO) and adds the Guests at that time. The new Guest will have the same components the other Guests already booked. I.e. Disney Dining Plan, Theme Park Tickets, etc.
If you have any other questions or challenges, please do not hesitate to contact us by calling us at 407-W-DISNEY (407-934-7639) or by chatting with us in the Help Center of the Walt Disney World® website (only available on the US site). Cast Members will be happy to assist you further.
Sincerely,
eCommerce Sales and Service Team
You know, that's not a bad work around...assuming it works. I also can't imagine showing up at MDE with a minor child and having the CMs refuse to let a kid board with his/her parents. I suppose it could happen, but it seems unnecessarily petty. If you can just get the kids added via phone, that makes it much easier.
The 60-day FP issue can be worked around by making sure that you're all linked on MDE and go on the same rides. The extra guests wouldn't be able to preorder new MBs for the trip, but if you have old ones, those should work or you can get new plain ones on check in.
Aside from just plain wanting to have all our ducks in a row, this change probably won't really have a big impact unless Disney starts changing policies regarding FP booking for "offsite" friends and family lists. Plus, many of the really good opaque deals are within the 30 day window, rather than 60 days anyway.