Unless you absolutely have to have the power chair, I'd leave it at home. Does she have a manual chair?
We flew twice with my husband's power chair both times were a nightmare. The last time was to Alaska. My husband had a brand new chair with all the bells and whistles. The airline (not sure which as we had to change planes) did some major damage to his chair. Evidently it wouldn't fit through the cargo door so they attempted to take it apart.
When we arrived in Anchorage (exhausted, of course) he was left sitting in an aisle chair for over an hour. An aisle chair is a very narrow thing they strap handicapped people in to move them on and off the plane. When they finally brought the chair they had no explanation for what had happened to it. The seat was barely attached and they had thrown a switch underneath it somewhere that disabled the chair. Bottom line: They paid for the repairs that ended up being done after we returned home but I don't think we'll ever take his power chair again.
I had attached a large sign with all needed info and to please contact us before attempting to remove batteries, etc. The person from Delta was nasty and uncooperative until I threatened to get a representative. (I forget the exact name they are called) He kept saying they had to remove the batteries. Um, no. Gel batteries, no need. I had reasearched everything on the 'net and called the airline multiple times to try to get everything I could think of settled, all to no avail.
I hate to be Debbie Downer but I'd drive there if it's at all possible.
We flew twice with my husband's power chair both times were a nightmare. The last time was to Alaska. My husband had a brand new chair with all the bells and whistles. The airline (not sure which as we had to change planes) did some major damage to his chair. Evidently it wouldn't fit through the cargo door so they attempted to take it apart.
When we arrived in Anchorage (exhausted, of course) he was left sitting in an aisle chair for over an hour. An aisle chair is a very narrow thing they strap handicapped people in to move them on and off the plane. When they finally brought the chair they had no explanation for what had happened to it. The seat was barely attached and they had thrown a switch underneath it somewhere that disabled the chair. Bottom line: They paid for the repairs that ended up being done after we returned home but I don't think we'll ever take his power chair again.
I had attached a large sign with all needed info and to please contact us before attempting to remove batteries, etc. The person from Delta was nasty and uncooperative until I threatened to get a representative. (I forget the exact name they are called) He kept saying they had to remove the batteries. Um, no. Gel batteries, no need. I had reasearched everything on the 'net and called the airline multiple times to try to get everything I could think of settled, all to no avail.
I hate to be Debbie Downer but I'd drive there if it's at all possible.