Post all SW questions concerns, etc. here...

[Sparrow'sLady]

It’s tied to the ticket but I don’t think it shows on the boarding pass. They should be able to tell you at the counter who gets 2 free bags

We know that we get two free bags. We purchased in March and have made no changes. I am concerned, after a reddit thread I read through, they will try to charge us for bags although we fall under the old policy.

 

[TheOneWithTheTriplets]

We know that we get two free bags. We purchased in March and have made no changes. I am concerned, after a reddit thread I read through, they will try to charge us for bags although we fall under the old policy.

Was there some circumstance on the reddit thread apart from tickets booked, zero changes made?

The only things I've seen have been issues where people didn't realize that changing part of a ticket changed the whole ticket. For instance, if you change the outbound of a round trip, the whole confirm is considered changed. Or, if SW messes with your flights and then you take advantage of a free change as a result, that still counts as you changing your ticket. Using same day standby on the way out also impacts the way the system reads a return for round trip confirms.

If you really booked in March and haven't touched it since, I wouldn't be concerned.

 

[MIChessGuy]

I was worried about this when Southwest changed my return flight time and offered me a 'free' adjustment to some other flight. Without knowing for sure, I just assumed they would apply bag fees to some or all of the itinerary despite their reassurance and indeed that was the case for everyone who did change. As it happened, the automated baggage kiosk knew that my flights were under the old no-fee regime, so no problems. I do recall being quite annoyed several weeks ago when their email about changing my flight time said nothing about bag fees. Regardless, I am finished with Southwest and now look forward to the dedicated customer service offered by Frontier.

 

[MinnieMSue]

I know this is a dumb question but I purchased the fare that includes priority lane at checkin. Do you still go to a kiosk and tag your bag or do they do that for you in the priority lane? I have always tagged my bag and handed it in to whatever person was available with this fare but traveling alone and it would be a bit easier if they did that for me. I do the curbside checkin as often as possiblebut this flight will be too early in the morning for that.