Post all SW questions concerns, etc. here...

[focusondisney]

How are they going to "waive" the charge at the time of bag check? I'm just curious how it will work if you "pre-pay" for your checked bags when you check in at T-24.

We booked seats on the JetBlue website a few days ago, using my husband’s sign in & new JB credit card. When the screen to select extras came up, it automatically had 1 free bag listed for each of us. I imagine SW will do the same thing.

 

[AussieFan8]

I think I know the answer to this, but if I book a flight (before 5/28) using a couple of travel credits and points, and the fare decreases and I rebook, would I get the point difference refunded? Does the travel credit usage interfere with the points reimbursement in any way?

 

[TheOneWithTheTriplets]

I think I know the answer to this, but if I book a flight (before 5/28) using a couple of travel credits and points, and the fare decreases and I rebook, would I get the point difference refunded? Does the travel credit usage interfere with the points reimbursement in any way?

Are you thinking Points plus Cash booking or that you'll use the travel credits to cover taxes and fees?

I've done travel credits to cover taxes and fees and then adjusted flights for points reductions no problem.

I've never had to do points plus cash, so I don't know the hierarchy on whether, in the event of a reduction, they first give you back points or travel credit.

 

[AussieFan8]

Are you thinking Points plus Cash booking or that you'll use the travel credits to cover taxes and fees?

Yes, I should have clarified that it would likely be points plus cash plus a travel credit.

 

[EACarlson]

I believe that a points plus cash booking is treated as a cash booking, no points returned, only travel funds.

 

[AussieFan8]

I believe that a points plus cash booking is treated as a cash booking, no points returned, only travel funds.

Thanks!

 

[chicagodisneyguy]

For anyone looking to defect from SW to Frontier......for $40 Frontier has a status match to Gold from any level of Rapid Rewards membership. Gold gets you a free carry-on bag, free regular seat assignments at booking, and possible upgrades to better seats at check-in. I think if you fly one time the $40 is worth the price. If you are a regular Frontier flyer this is a great promo. The status looks to be good thru Dec 31, 2025. Status match seems to be offered until April 30th (or until they pull it early).

https://frontier.getstatus.com/

 

[AussieFan8]

Another points/cash question - what happens if you book a flight fully on points, then change to a different flight that costs more and you don't use points to pay the difference? I assume you are charged the dollar difference between what the cash amount of the original flight was and the cash amount of the new flight?

 

[nekonekoneko]

what happens if you book a flight fully on points, then change to a different flight that costs more and you don't use points to pay the difference?

Then you can't rebook the new flight. Points flights can only use points as "currency." There is no cash equivalent, other than buying more points as a separate transaction, and then using those points to pay the difference.

 

[AussieFan8]

Then you can't rebook the new flight. Points flights can only use points as "currency." There is no cash equivalent, other than buying more points as a separate transaction, and then using those points to pay the difference.

Thanks so much!

 

[Lsdolphin]

Wow! Yesterday morning I was thinking of adding 2 days to my Sept trip and when I checked price to change it showed “0”. I just decided to go ahead and make the change and now price shows “+5,000”…

 

[FreeTime]

That ^ is a normal change. Jump on any change that interests you when you see it.

 

[HokieRaven5]

https://www.swamedia.com/news-and-s...ts-for-rapid-rew-MCRP57QGYGTJBWHMKF3JL3RLNOSI

Southwest Airlines Co. (NYSE: LUV) announces its new fare products, as well as new benefits for its Rapid Rewards® Credit Cardmembers and Tier Members, aiming to deepen and reward loyalty for the airline’s most engaged Customers.

“With new choices like seat selection and Extra Legroom, our enhanced fare bundles let Customers customize their trip while still enjoying our industry-leading reliability and hospitality.” said Tony Roach, Executive Vice President Customer & Brand.

The new fare products, Choice Extra, Choice Preferred, and Choice (formerly Business Select, Anytime, and Wanna Get Away Plus), will be available for booking in the third quarter of 2025 as Southwest® begins selling assigned and premium seating. As previously announced, the Wanna Get Away fare class will become Southwest’s Basic fare, beginning May 28.

Southwest is also offering new benefits to Southwest Rapid Rewards. Cardmembers.1 Cardmembers will have the opportunity to select a seat, regardless of fare type purchased, receive earlier boarding and their first checked bag free2 (for up to eight additional passengers traveling on the same reservation).

Cardmembers will continue to enjoy their current benefits, like discounts on inflight purchases, bonus points on their Cardmember anniversary, and a one-time boost of 10,000 Companion Pass® qualifying points per calendar year3.

Southwest will offer additional benefits to A-List and A-List Preferred Tier Members across their travel experience, including preferred seating, checked bags (for up to eight additional passengers traveling on the same reservation), earlier boarding, and other inflight experience enhancements.

All checked bag benefits for Tier Members and Credit Cardmembers begin on May 28, and seating and boarding benefits will roll out when Southwest begins selling and operating with assigned seating.

The new fare products, Credit Cardmember benefits, and Tier Member benefits provide a wider array of travel experiences for Customers to choose from as Southwest serves the needs of travelers today and into the future. For full details about the new fare products and features, Tier Member benefits, and Credit Card offerings, please visit Southwest.com.

 

[keishashadow]

With other airlines, it is a flag set in your frequent flyer profile that you hold the card. Then when you go to check in, it allows you to select up to 1 bag for each covered individual without charge

The holds the two chase SW CCs in his name with me as an authorized user (not obligor)

Wondering if I can book a res with one, just in my name (not the mr's) & get the bag/48 check in

Yes, I do realize I could sign up for one of their cards Have enough of my own, just not SWA branded

 

[Lsdolphin]

https://www.swamedia.com/news-and-s...ts-for-rapid-rew-MCRP57QGYGTJBWHMKF3JL3RLNOSI

Southwest Airlines Co. (NYSE: LUV) announces its new fare products, as well as new benefits for its Rapid Rewards® Credit Cardmembers and Tier Members, aiming to deepen and reward loyalty for the airline’s most engaged Customers.

“With new choices like seat selection and Extra Legroom, our enhanced fare bundles let Customers customize their trip while still enjoying our industry-leading reliability and hospitality.” said Tony Roach, Executive Vice President Customer & Brand.

The new fare products, Choice Extra, Choice Preferred, and Choice (formerly Business Select, Anytime, and Wanna Get Away Plus), will be available for booking in the third quarter of 2025 as Southwest® begins selling assigned and premium seating. As previously announced, the Wanna Get Away fare class will become Southwest’s Basic fare, beginning May 28.

Southwest is also offering new benefits to Southwest Rapid Rewards. Cardmembers.1 Cardmembers will have the opportunity to select a seat, regardless of fare type purchased, receive earlier boarding and their first checked bag free2 (for up to eight additional passengers traveling on the same reservation).

Cardmembers will continue to enjoy their current benefits, like discounts on inflight purchases, bonus points on their Cardmember anniversary, and a one-time boost of 10,000 Companion Pass® qualifying points per calendar year3.

Southwest will offer additional benefits to A-List and A-List Preferred Tier Members across their travel experience, including preferred seating, checked bags (for up to eight additional passengers traveling on the same reservation), earlier boarding, and other inflight experience enhancements.

All checked bag benefits for Tier Members and Credit Cardmembers begin on May 28, and seating and boarding benefits will roll out when Southwest begins selling and operating with assigned seating.

The new fare products, Credit Cardmember benefits, and Tier Member benefits provide a wider array of travel experiences for Customers to choose from as Southwest serves the needs of travelers today and into the future. For full details about the new fare products and features, Tier Member benefits, and Credit Card offerings, please visit Southwest.com.

So any idea how this will affect those with disabilities who need to pre board…do they just need to purchase the upper tier tickets although that doesn’t necessarily mean extra boarding time?

 

[HokieRaven5]

So any idea how this will affect those with disabilities who need to pre board…do they just need to purchase the upper tier tickets although that doesn’t necessarily mean extra boarding time?

There wasn’t any clarification on pre-boarding changes once the seating assignment changes go into effect. They do state additional boarding information will be provided “soon”.

For now these seating assignments won’t be available for purchase until sometime between July-September.

Hopefully more guidance between now and that implementation on how pre-boarding will function for SW

 

[TheOneWithTheTriplets]

So any idea how this will affect those with disabilities who need to pre board…do they just need to purchase the upper tier tickets although that doesn’t necessarily mean extra boarding time?

Preboarding can still exist with assigned seating: you just have to preboard into the seat you are assigned instead of automatically getting the front few rows because you're first aboard. That's how the legacies do it.

 

[Simba's Mom]

So any idea how this will affect those with disabilities who need to pre board…do they just need to purchase the upper tier tickets although that doesn’t necessarily mean extra boarding time?

I was wondering the exact same thing. My head's swimming with all these changes. All I know is that it would be smart marketing for a mailing offer for the Rapid Rewards Card for people who might be interested in having more benefits when they fly.

 

[TheOneWithTheTriplets]

My head's swimming with all these changes.

SW also made it extra complicated by announcing changes for booking effective 5/28/25 and then *also* new fare classes and rules for bookings starting Q3 2025 (flights some time in early 2026). If they had just made one clean switch based on flight date, not booking date, that's 6 months of confusion that could have been avoided.

 

[focusondisney]

SW also made it extra complicated by announcing changes for booking effective 5/28/25 and then *also* new fare classes and rules for bookings starting Q3 2025 (flights some time in early 2026). If they had just made one clean switch based on flight date, not booking date, that's 6 months of confusion that could have been avoided.

The only changes starting 5/28 are baggage fees & is how they’ve handled other changes. The rest applies to the seating changes. The booking date for those will probably start on a release date for flights next year. They can’t have customers who paid for seat selection & people who didn’t on the same flight. That would be sheer chaos. I see constant questions about when the assigned seating will start. So they’re just providing information customers are asking for.