Post all SW questions concerns, etc. here...

[EACarlson]

I’m assuming it will turn into non expiring travel funds. But if I book WGA Plus fares for myself and then it changes to TF, will I be able to make the one time change and let someone else use the travel funds?

The answer should be yes, you used non-limited LUV vouchers to purchase WGA+, so it should be an unlocked TF. I don't think there is a large enough data set to know for sure that is how it would work. FlyerTalk might be a better place for that question.

 

[Erica Ladd]

The answer should be yes, you used non-limited LUV vouchers to purchase WGA+, so it should be an unlocked TF. I don't think there is a large enough data set to know for sure that is how it would work. FlyerTalk might be a better place for that question.

Thanks! I’m not really familiar with FlyerTalk but I’m willing to try!!!

 

[EACarlson]

Thanks! I’m not really familiar with FlyerTalk but I’m willing to try!!!

https://www.flyertalk.com/forum/sou...now-transfer-unused-travel-funds-via-wga.html

No one has come along and said it hasn't worked for them.

 

[ultimatefans]

I’m assuming it will turn into non expiring travel funds. But if I book WGA Plus fares for myself and then it changes to TF, will I be able to make the one time change and let someone else use the travel funds?

Yes. I used a LUV Voucher to purchase a WGA+ fare. Our plans changed and I had to cancel and I was able to assign those funds to someone else and booked a WGA fare with it.

 

[ultimatefans]

This. No longer is each credit treated separately. Each confirmation number now gets combined to be 1 credit.

Unfortunately this was not my experience today. I have 3 credits from the same confirmation number but since all 3 together aren't enough for the flight (only $1 short, ugh) it will only apply 2 of those credits since my credit card has to be used for the third method of payment. I'm going to call to see if there's anything they can do.

 

[dcassetta]

Saw an article today that Southwest is piloting a new boarding program for families with children. Now instead of being seated after the A group they will be able to board the plane before the A group so that they can sit together. The qualifier is though they cannot sit in the first 15 rows of the plane. Our last few flights on Southwest had so many pre-borders, people who needed a wheelchair at the departing airport but didn’t need one of the arriving airport, it’ll be interesting to see how this affects boarding in the future on Southwest.

 

[focusondisney]

Saw an article today that Southwest is piloting a new boarding program for families with children. Now instead of being seated after the A group they will be able to board the plane before the A group so that they can sit together. The qualifier is though they cannot sit in the first 15 rows of the plane. Our last few flights on Southwest had so many pre-borders, people who needed a wheelchair at the departing airport but didn’t need one of the arriving airport, it’ll be interesting to see how this affects boarding in the future on Southwest.

If they enforce the 15 row thing. They don’t enforce who goes in there most of the time. So that would be it for me. We’ve been buying business select. Not paying that fare to be after 15 preboards & 30 + family boardings. Jetblue will get my business. And we’ll cancel our SW credit cards.

 

[TheOneWithTheTriplets]

They don’t enforce who goes in there most of the time.

This is the key, really. Enforcement is all over the place.

I'd like to see them implement a system where you actually have to have family boarding assigned on your ticket in order to use it. For each lap child or ticket with a DoB in the correct range, you get that person and 2 other tickets tagged family. If you try to scan during family without a tagged ticket, the system errors, same as if you try to jump into B with a C. You could do it yourself in the app when you check in, at the kiosk when you check bags, or with an agent, but the system would be enforcing DoBs and 2 adults, instead of the attendants.

Then, you won't see these huge clumps family boarding, or people playing the game with a kid who is too old but looks young enough.

 

[LaynahD]

FYI: They finally released those Wanna Get Away and Wanna Get Away+ fares for April for me if anyone is still looking and checking. (MCO-BDL) HUGE price differences from when I booked.

 

[focusondisney]

I'd like to see them implement a system where you actually have to have family boarding assigned on your ticket in order to use it

Me too! And I wonder if they’re moving in that direction. I noticed this on the SW website the other day:



I never noticed anything that broke down ages of children before. Maybe it was there & I missed it, but I think it’s new. It’s only on the website, the app just listed adults & lap children. But I’m wondering if this is part of the plan to designate specific family boarding tickets. And a way for SW to know exactly how many people to expect in family boarding, maybe so they’ll know how many rows are needed? Interesting anyway.

 

[jcarwash]

I never noticed anything that broke down ages of children before. Maybe it was there & I missed it, but I think it’s new. It’s only on the website, the app just listed adults & lap children. But I’m wondering if this is part of the plan to designate specific family boarding tickets. And a way for SW to know exactly how many people to expect in family boarding, maybe so they’ll know how many rows are needed? Interesting anyway.

That's new. The Low Fare Calendar doesn't have it yet, still has the 1-8 passengers selections.

 

[LadybugsMum]

Me too! And I wonder if they’re moving in that direction. I noticed this on the SW website the other day:

View attachment 723546

I never noticed anything that broke down ages of children before. Maybe it was there & I missed it, but I think it’s new. It’s only on the website, the app just listed adults & lap children. But I’m wondering if this is part of the plan to designate specific family boarding tickets. And a way for SW to know exactly how many people to expect in family boarding, maybe so they’ll know how many rows are needed? Interesting anyway.

I noticed that when I bought my tickets for May. It doesn't help me but hopefully it will help the gate agents with notations on the boarding pass. Since birthdates need to be entered, the tickets can be matched with the right age group.

 

[TheOneWithTheTriplets]

Me too! And I wonder if they’re moving in that direction. I noticed this on the SW website the other day:

View attachment 723546

I never noticed anything that broke down ages of children before. Maybe it was there & I missed it, but I think it’s new. It’s only on the website, the app just listed adults & lap children. But I’m wondering if this is part of the plan to designate specific family boarding tickets. And a way for SW to know exactly how many people to expect in family boarding, maybe so they’ll know how many rows are needed? Interesting anyway.

I noticed that when I bought my tickets for May. It doesn't help me but hopefully it will help the gate agents with notations on the boarding pass. Since birthdates need to be entered, the tickets can be matched with the right age group.

It's certainly interesting, although those age ranges don't correspond with the family boarding age ranges. Plus, since they capture DoB on each ticket, they don't need to ask during the quoting process, really. I think a change at point of searching for pricing would be more likely related to possible sales that are age based going forward.

 

[Mrs.AMC]

Unfortunately this was not my experience today. I have 3 credits from the same confirmation number but since all 3 together aren't enough for the flight (only $1 short, ugh) it will only apply 2 of those credits since my credit card has to be used for the third method of payment. I'm going to call to see if there's anything they can do.

Strange. Haven’t had that happen in a couple of years. Wondered what was different about yours?

 

[kristenrice]

Saw an article today that Southwest is piloting a new boarding program for families with children. Now instead of being seated after the A group they will be able to board the plane before the A group so that they can sit together. The qualifier is though they cannot sit in the first 15 rows of the plane. Our last few flights on Southwest had so many pre-borders, people who needed a wheelchair at the departing airport but didn’t need one of the arriving airport, it’ll be interesting to see how this affects boarding in the future on Southwest.

I saw this too…it really confuses me because I have such flight anxiety and it helps me a lot to sit in an aisle seat near the front of the plane. As long as I am ahead of the exit rows, I’m ok, but that’s right around the limit that they are talking about. So does this mean that it will be pre-boarders (taking the front few rows), then families (taking rows 16 and back) and then A1-60? So my best hope is to get in the A group or there will be NO hope anymore to get in front of the exit row?

 

[Erica Ladd]

Question, as I am about to board! I have fa premier and a priority card… Which is the best one to use for in-flight purchases? I don’t have any drink coupons…Boo!!!

 

[nekonekoneko]

I saw this too…it really confuses me because I have such flight anxiety and it helps me a lot to sit in an aisle seat near the front of the plane. As long as I am ahead of the exit rows, I’m ok, but that’s right around the limit that they are talking about. So does this mean that it will be pre-boarders (taking the front few rows), then families (taking rows 16 and back) and then A1-60? So my best hope is to get in the A group or there will be NO hope anymore to get in front of the exit row?

Honestly, this might be a reason to request pre-boarding yourself.

The very first sentence on SW's website about pre-boarding says:

Preboarding is available for Customers who have a specific seating need to accommodate their disability

And not all disabilities are physical.

 

[DisneyRunner2009]

I saw the family boarding is being tested in ATL. The whole SW boarding process gives me anxiety. Between the preboard, now families what's the point of A1 to 15 or EBCI? You never know someone's need, but there were enough preboards that took up about the first nine rows of the plane down to MCO. This was on a November 29 flight.

 

[PCFriar80]

I saw the family boarding is being tested in ATL. The whole SW boarding process gives me anxiety. Between the preboard, now families what's the point of A1 to 15 or EBCI? You never know someone's need, but there were enough preboards that took up about the first nine rows of the plane down to MCO. This was on a November 29 flight.

I agree with you and had similar experiences on our 12/1 and 12/8 flights between BDL/MCO. I'll wait to see how this plays out and give SW the chance to at least go through the "testing" process. I'm sure they're already getting unsolicited feedback. The good news for me is that I have other options for airlines from BDL and as a backup PVD is only an extra 15 minutes away.

 

[disneylover81]

I’m purchasing SWA tickets to MCO for our July trip on Thursday’s release date. I’m working on earning my CP after the first of the year, but I will have to buy our 2 tickets with cash (not enough RR points right now). I plan to buy Business Select tickets so when I do earn my CP, I can switch DH’s to my CP and get the refund for his. Being new to all the ins and outs of the CP, if I have a Business Select ticket, when DH is my companion, will he also get A1-A15 or how will he be positioned for boarding? Will I need to purchase EBCI for him or try and wait and just upgrade his ticket at check-in if I can? I have the SWA Performance Biz card, where I can get reimbursed for upgrades also. Should I buy our 2 tickets separately with different confirmation numbers or does it matter? I would buy anytime tickets, but I’m worried with all the talk I see about tons of people pre-boarding and letting families board even sooner than they do now, it doesn’t seem to be worth it not to have a guaranteed A1-A15 position. So EBCI, doesn’t hardly seem a good value anymore. I’ve always purchased it and luckily have never even been in the B group before, but now my faith in that is wavering. I like to sit up as close to the front of the plane as I can.

Also, on another topic, we will need to travel from MCO to Port Canaveral to catch a Carnival cruise. Does anyone know the best way to get there and back to MCO after?