I have a question about their "customer of size" procedure. We will be buying a 2nd seat for my husband, so 3 seats total. In their website it states: "The Customer who has secured more than one seat must be an active participant in preserving his/her additional seat. We encourage Customers of size to preboard to locate adequate seating and place the Seat Reserved Document in the adjacent seat."
Does this mean my husband should request preboarding or how will that happen? I am just concerned what to do if we get later B or C positions?
Can anyone recommend tips on getting a higher boarding position? This will be our first time flying SW...