Post all SW questions concerns, etc. here...

[Avery&Todd]

Just make sure your SW card includes this benefit. It’s not available on all cards.

ETA whoops, replied to the right person, but wrong post!

and YES, my card does have this perk - I was reading through some perks the other day bc I noticed a "travel credit" on my statement from our trip to Vegas last month and apparently we get back up to $75/year on flights and these 4 free upgrades!

I was telling DH about it and he was like "we've had this card for how many years and you're just now figuring this out?"....

ugh...

I guess I should read the fine print more often!

 

[easyas123]

75/year on flights

Not just flights!
Upgrade- if you’ve used your 4 free
Other SW items- drinks? Internet?
I know we got back the $75 credit for buying a SW gift card last year, too.
I’m sure other SW specific expenditures, but you’d have to clarify w/ them.

 

[Avery&Todd]

Not just flights!
Upgrade- if you’ve used your 4 free
Other SW items- drinks? Internet?
I know we got back the $75 credit for buying a SW gift card last year, too.
I’m sure other SW specific expenditures, but you’d have to clarify w/ them.

UGH - I'm a horrible receiver of free stuff apparently!

How do I get the free internet? I have received some free inflight Wifi codes but I wasn't sure where I entered those - and is that different than the free tv shows you can watch on their SW internet?

I have only received free drink coupons a few times, paper ones in the mail, but are there others?

I really need to start reading the fine lines!

 

[Erica Ladd]

I was wondering yesterday on our flight if I got free WiFi with the priority card. Can someone clarify or explain how? TIA!

 

[easyas123]

Let me clarify what I meant-
If you are on a Southwest flight that charges for Internet and you use your Southwest card to pay for said Internet it is my understanding that your $75 credit can be used towards that. With that being said – it’s not some thing I’ve used on flights I don’t really need the Internet there so I haven’t personally tried it whether it was free or pay for service.

I’m not an expert on it, we upgraded our regular Southwest cards to the Premier a year or two ago so we are still sifting through things ourselves!

If you call either the rapid rewards or the actual credit card -I forget which one -they can tell you exactly what your anniversary date is and what exactly you get in terms of perks per use year. I think it also shows it on the website but I can’t swear to that.

* I’m not a expert, just sharing my experiences.

 

[EACarlson]

Let me clarify what I meant-
If you are on a Southwest flight that charges for Internet and you use your Southwest card to pay for said Internet it is my understanding that your $75 credit can be used towards that. With that being said – it’s not some thing I’ve used on flights I don’t really need the Internet there so I haven’t personally tried it whether it was free or pay for service.

I’m not an expert on it, we upgraded our regular Southwest cards to the Premier a year or two ago so we are still sifting through things ourselves!

If you call either the rapid rewards or the actual credit card -I forget which one -they can tell you exactly what your anniversary date is and what exactly you get in terms of perks per use year. I think it also shows it on the website but I can’t swear to that.

* I’m not a expert, just sharing my experiences.

Chase will tell you when your anniversary date is. Most of them show up on the website but you might have to search for them all.
@Avery&Todd you enter the free wi-fi codes on the screen that asks for payment to use their wi-fi. This opens most of the internet to you outside of the free movies, tv shows and games that everyone gets. For example if you really wanted to get on the Dis from 37,000 ft. you could with the wi-fi.

 

[Avery&Todd]

Chase will tell you when your anniversary date is. Most of them show up on the website but you might have to search for them all.
@Avery&Todd you enter the free wi-fi codes on the screen that asks for payment to use their wi-fi. This opens most of the internet to you outside of the free movies, tv shows and games that everyone gets. For example if you really wanted to get on the Dis from 37,000 ft. you could with the wi-fi.

I did figure out when my anniversary is bc I searched for when my yearly fee is due and that's April 1st!

I wonder if the free codes I received will expire? I probably got them last year for our Oct or Dec trip....something to try out on the next flight!

 

[jkelly86]

Enjoy these exclusive travel benefits with your Rapid Rewards Priority Credit Card with no foreign transaction fees:

$75 Southwest annual travel credit each year

Four Upgraded Boardings every year when available

20% back on inflight purchases
Plus earn unlimited points:

7,500 anniversary points

• After your Cardmember anniversary

2 points per $1 spent

• Southwest Airlines flights
• Hotel and car rental partners

1 point per $1 spent

• All other purchases made with your card

 

[Lsdolphin]

I think I already know the answer to this but I’m going to ask anyway...is it possible to use Travel Funds to purchase reward points? I’m not sure it’s any bargain but I did get offer to purchase points with 45% discount.

 

[Gitelfor]

I think I already know the answer to this but I’m going to ask anyway...is it possible to use Travel Funds to purchase reward points? I’m not sure it’s any bargain but I did get offer to purchase points with 45% discount.

Travel funds cannot be used to purchase RR points, just flights.

 

[DMLAINI]

Are sw still getting canceled often? Flying to Orlando from Pittsburgh in 2 weeks

 

[Lsdolphin]

Travel funds cannot be used to purchase RR points, just flights.

Thanks that’s what I thought.

 

[Gitelfor]

Needing to contact Southwest yesterday, to cancel a trip that would not properly cancel online, the first two attempts advised hold times of about an hour. After two unsuccessful attempts, I again tried calling late evening, with my call picked up almost immediately.

I don’t know if my selection of prompts made a difference, or if the time called was the key. I selected to modify, then, instead of selecting from one of their prompts, just hit “0.” An agent picked up almost immediately.

 

[bsmcneil]

Correct, only the Priority.

I have two questions that hopefully folks can help with because I haven't quite figured it out. So, I have the SW card (Priority):

1) can I use the upgraded boardings in my first year (I keep seeing that you get them upon your anniversary).
2) I'll be traveling with 2 kids (9 and 5) - do I need to procure upgraded boardings for each of us, or just me?

 

[aokeefe]

FYI- For the next release date, Southwest extending the booking window by a few days (originally was booking through April 18th)
We are currently accepting air reservations through January 5, 2022. On September 16, 2021 we will open our schedule for sale through April 24, 2022. This date is subject to change! Please check back frequently.

 

[ultimatefans]

I have two questions that hopefully folks can help with because I haven't quite figured it out. So, I have the SW card (Priority):

1) can I use the upgraded boardings in my first year (I keep seeing that you get them upon your anniversary).
2) I'll be traveling with 2 kids (9 and 5) - do I need to procure upgraded boardings for each of us, or just me?

1) You can check your current benefits by logging into your Chase account, click the Credit Card account, Click the "More..." tab and then "Rewards dashboard". It will list how much of the annual travel credit and upgraded boardings are available for use. It will also list when those benefits reset each year.

2) You will need to procure upgraded boardings for each of you if you all want to board in the A1-15 slot.

 

[Erica Ladd]

Can my 17 yo dd accompany my 13 yo son on a flight ? One way? And not have to pay the unaccompanied minor charge?

 

[Gitelfor]

Can my 17 yo dd accompany my 13 yo son on a flight ? One way? And not have to pay the unaccompanied minor charge?

Southwest Airlines “young traveler”

 

[bsmcneil]

1) You can check your current benefits by logging into your Chase account, click the Credit Card account, Click the "More..." tab and then "Rewards dashboard". It will list how much of the annual travel credit and upgraded boardings are available for use. It will also list when those benefits reset each year.

2) You will need to procure upgraded boardings for each of you if you all want to board in the A1-15 slot.

re: 1 - Thanks - I totally missed the stuff on the side!

re: 2 - that was my thought originally (what you said) but I read this and then wasn't sure: https://www.fool.com/amp/investing/...makes-a-major-change-to-its-boarding-pol.aspx

 

[EACarlson]

re: 1 - Thanks - I totally missed the stuff on the side!

re: 2 - that was my thought originally (what you said) but I read this and then wasn't sure: https://www.fool.com/amp/investing/...makes-a-major-change-to-its-boarding-pol.aspx

Buying to upgrade your position doesn't give you to A-List, A-List Preferred or a Companion Pass which are the only things that test changed. I'm not even sure if that policy is still in use. If you notice the date on it, it's from March, 2020.