PORTOFINO BAY HOTEL INFO...FAQ`s and more.......

[Sue M]

What room type is this and where is it located?

It’s a deluxe 2 queen in West Wing

 

[BLTtinkerbell]

I would love to hear all about club level and club lounge offerings. Tell me what you love about it and if there’s anything you don’t like. Any recent pictures would be great to see too Thank you

 

[Runnsally]

Hi, all. For PB Club Level, do you have access to the lounge on your day of check-out? If so, all-day? Thanks!

 

[hhoope01]

You should have lounge access until you check-out. I have seen posts where some have been allowed to stay in the lounge an hour or 2 after check-out, but I've never heard of them letting anyone stay through the evening food service.

 

[Brensmoma1]

I haven't emailed my request, but I have found that if I check-in early in the morning (which I quite often normally do), my requests are much more likely to be met.

 

[Runnsally]

Speaking of requests…first time at PB (Club Level) coming up. I plan on requesting close to the lounge. I’d also like to request a bay view - does that make sense? I find the maps of the resort a bit confusing. Thanks!

 

[CAPSLOCK]

I’d also like to request a bay view

I believe Bay View is a bookable category, which generally means you can't request it per se. That said, you can always ask & see if you get lucky.

 

[chimoe]

No balcony. Good location though not too far from anything !

You GOT lucky, we were booked in the Deluxe room (villa wing) the past weekend and we were put at the end of the building. horrendous walk to elevator to harbor. I will never book Deluxe rooms again. Bay view rooms are much better, if you can snag West wing you are near the boat dock and elevator.

 

[Runnsally]

You GOT lucky, we were booked in the Deluxe room (villa wing) the past weekend and we were put at the end of the building. horrendous walk to elevator to harbor. I will never book Deluxe rooms again. Bay view rooms are much better, if you can snag West wing you are near the boat dock and elevator.

Are all the non-suite club level rooms considered deluxe?

 

[chimoe]

Are all the non-suite club level rooms considered deluxe?

I’ve done club level twice in the past. And the rooms are deluxe rooms catagory in the villa section, with access to lounge.

 

[lisam70]

You GOT lucky, we were booked in the Deluxe room (villa wing) the past weekend and we were put at the end of the building. horrendous walk to elevator to harbor. I will never book Deluxe rooms again. Bay view rooms are much better, if you can snag West wing you are near the boat dock and elevator.

It was pretty close to the elevator and the other direction was a bit longer to come out the door right outside of Bice. The only reason I booked deluxe was that was the only AP rate available and was cheaper than a standard room. The room was way bigger than I needed for just hubby and I but a nice treat since we were celebrating our anniversary.

 

[NicoleLarson]

Do all suites have access to the club lounge?

No. Only if you booked a suite that specifically says club in the title. See attached photo. So the $1338 room would not get club access but the $2528 room would because it says it in the title.

 

[Jujumama]

Has anyone visited the Portofino Lounge recently after it's been refurbished? I saw a couple of YouTube video's and while the lounge appears larger and great, it does look like the breakfast offerings are smaller then before the refurbishment. For example, they used to have yogurt in a fridge in separate containers but in the video it looks like yogurt is in a big bowl. The cereal selection also looks a bit smaller in the video. There are no videos on snacks and evening selections yet. Any comparisons you can add is appreciated.

 

[Todd H]

Has anyone visited the Portofino Lounge recently after it's been refurbished? I saw a couple of YouTube video's and while the lounge appears larger and great, it does look like the breakfast offerings are smaller then before the refurbishment. For example, they used to have yogurt in a fridge in separate containers but in the video it looks like yogurt is in a big bowl. The cereal selection also looks a bit smaller in the video. There are no videos on snacks and evening selections yet. Any comparisons you can add is appreciated.

I'll be there starting Monday the 23rd in a club level room. I'll try and post what they are offering throughout the day.

 

[NicoleLarson]

At the PBR CL lounge now and its absolutely stunning. We were here last year on the very last day of the old lounge and the first days of the temporary lounge. It doesn't even look remotely the same as the old one. Pictures do not do it justice but I tried my best.

 

[NicoleLarson]

Dinner and bar menus

 

[NicoleLarson]

More rooms

 

[NicoleLarson]

Wine and beer

 

[NicoleLarson]

Food pics, drink cooler

 

[NicoleLarson]

Comparing our trip this year to last summer, definitely more offerings. Last year they served you, now its completely self serve. Saw MULTIPLE grown adults using their hands to get food. Please use the tongs!