Phatoomch
DIS Veteran
- Joined
- Jan 8, 2010
- Messages
- 1,832
OK, the official answer is that in the Royal buildings there are 6 rooms with roll-in showers (one standard, two garden, one water and two river views, all ground floor), plus another 8 wheelchair-accessible rooms with bathtubs, and another 13 rooms modified with extra handrails/etc.
All of those room categories should be visible by anyone at the reservations center, and the special needs department has apparently already been assigning these rooms to guests who specifically require them, so they do know about them.
If you have any further problems, please get in touch with me and I'll put you in touch with someone who can give you more assistance.
Andre
Again, thank you! I called today and felt much more confident with my requests as I was armed with your excellent info .... at first the CM was unsure about roll-in showers in RGRs, only that there were wheelchair-accessible rooms so I recited your "there are 6 rooms with roll-in showers, plus another 8 wheelchair-accessible rooms with bathtubs, and another 13 rooms modified with extra handrails/etc - I need one of the 6 with the roll-in shower." ... yep, had your post handy
so she delved deeper and bingo, I got Oak Manor, Water View RGR with roll-in shower so I am VERY happy
After a long day in the parks, my Mum will be able to shower pain-free 
I am so excited .... December is soooooooo far away
Just waiting to find out who the narrator will be for our evening of Candlelight Processional - our date still says TBA.



