More Tropical Palms fans, although it's been a few years for us, since we do prefer to stay on site, if the price is right. We're staying off site at Safari in Oct, but that's because there are just two of us.
We had some issues at our last stay at TP, and by the time we got back from the parks, they were addressed. We were there at a busy time, and apparently, the people before us were rough, and there was no other cabin to move us to. They thought they had fixed everything, but missed some (cable was gone from TV, so of course it didn't work, Kitchen floor was soaked, because the Fridge got turned off, and the ice cubes were loose in the little freezer and melted. We needed one of the blinds to be replaced). I've had issues at Disney too, and they usually got addressed, so I guess it happens everywhere. Hope you complained and got them fixed.