That is a great story about Disney's customer service and without seeing the new pair, the original ones look really nice!

Here's the story:
Yes he was totally serious! First of all I'm not a big fan of who comes the bride (no offense to anyone who is), Secondly I have an I-pod but wouldn't know how to hook it up to a sound system so that 150 people could hear it
So I start asking some more details about the ceremony... what are the bridesmaids walking down to, seating of the mothers, any music during the ceremony, etc and it's clear they haven't even considered these things. So I ask, "Well who is marrying you?" Answer: "Ummmm.... we're not exactly sure yet, I was planning on doing that next week!"



and then to help us save even more money he found one of his master's students instead of a professional to play the violin (he it's got to be better than me trying to work my iPod). So the total for the 2 is $300 which I didn't think was too bad but my brother said he can't swing it. So my mom and I are splitting the cost as part of his wedding gift.
So for a grand total of about $70 he is ready to do the jobSorry I've been MIA again, I've been back in MI throwing a bridal shower for my FSIL, interviewing for a job, and looking for housing (we are moving back to MI in August when DF graduates). The shower went off perfectly (will post pics eventually), I accepted the job today, still haven't found housing but we have some timeSo back to the wedding!!!!
So when we went to Disney last month one of the things on my list of what I needed to pick up for the wedding was our toasting flutes. Now I told DF that we needed to get toasting flutes and his response was "Huh?" And I repeated "We need to pick up some toasting flutes"... DF's reaction "Toasting foods like bread and bagels?????"
Me..."No you idiot- toasting FLUTES for the wedding" DF "Oh ok that makes more sense... what are toasting flutes?"
Boys are seriously clueless, I now call them champagne glasses so he doesn't get confused.
So anyways after we got confirmation that we got our date I was eager to get our champagne glasses and have them engraved. DF thought we should just wait and get them when we came back for the actual wedding but I was just so excited to have our date be official I felt the need to engrave it on something! So we ordered them at the crystal place on Main St in MK and had them sent to the resort. I was a little worried about this but the guy who does the engraving said it would be fine- that they do the resort delivery all the time... bet you can see where this is going. We ordered them on Wednesday and they were supposed to be delivered on Thursday which was perfect bc my parents were coming and they would be able to take them home with them for safe keeping til the wedding (they live in FL).
So Thursday after spending a wonderful day at Epcot with my parents we stopped in the Gift shop at All-Star Movies to pick up the glasses. When the staff member brought them out she said, "I'll have you open it to check your merchandise before you sign"- As I took the box I heard the rattling of broken glass, I smiled and said "That sounds like a good idea". So I opened them and they were shattered beyond recognition. My mom was standing with me and was absolutely horrified- I knew Disney would make it right so I didn't feel the need to freak out. I was only a little upset bc I knew I would have to listen to DF say "told you we should've waited til we cam back for the wedding"- which he of course saidThe staff member handled it very well, she assured me it would be fixed. I was mainly worried about the engraving being correct but she said that the keep a file of it at the store and also took detailed instructions that she sent back to the store in case they had any questions. The biggest deal to me was that since my parents were leaving that night I was now going to have to transport the glasses to MN with me, then to MI when we move, and then back to FL
So the next night, Friday night we received a call that the glasses were ready to be picked upSo we arrive and open them and they are in one piece, the engraving looks beautiful-
We had our monogram on the back of the glass (sorry couldn't get the best pic bc of the design on the other side):
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And our date engraved on the base (once again not a good pic but you get the idea):
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HOWEVER, it was not the right designWe had originally ordered the design with the castle and Walt Disney World engraved underneath. These were the ones with the top of the castle, a classic Mickey, and swirls underneath. (Don't know why I can't get it rotated)
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These were my second choice so I was internally debated whether to even say anything. The lady noticed something was wrong and asked so I told her. Once again she was very apologetic and went and got a manager to assist her. I told them I should have listened to DF and waited to get them til we came for the wedding- I asked them if I could just get my money back and that I would buy them in December. The manager said "I'm sure we can make this right. How about you keep the incorrect glasses free of charge and we will have the correct glasses ready for you tomorrow." BIG problem, we were leaving tomorrow (Saturday). She asked what time we were departing - 3 pm- and she said she was sure they would be there before then so I figured... why not?
Of course the next day when we went to pick up our glasses at 2:50 pm they were not back yet. Once again the staff handled it very well, getting a manager involved right away. They were again very apologetic and promised to make it right, they refunded my money and assured me that they would have the glasses mailed to me and that they would arrive in 7-10 days free of charge. I thought this was above and beyond what they needed to do so I happily agreed.
Well it has been almost a month since we arrived home and there was still no sign of the champagne glasses. I was not worried about it since my bank account was not hurt at all by the ordeal and I had one free set of glasses that I could use. I really liked the other ones better but now these ones had a fun story and they were my second pick anyways- so I was thinking I would maybe just use them. Well... guess what arrived in the mail today? Yep the correct glasses, with the correct engraving, completely intact and beautiful! I will take pics of them and post them soon. So now I have 2 sets of Disney engraved champagne glasses, not totally decided on which ones I will use or what I will do with the extra set but I have a prediction for what will happen though... somehow I will manage to break one from each set and we will end up with a mismatched set![]()
At first I was sad like, "oh no,"...but Im glad that you were able to finally recieve the glasses that you wanted. Maybe you can use the glasses (the 2nd choice) for your first anniversary or something, look back on this time and have a laugh. 

My mom was totally thinking I was going to freak out when the glasses were broken at first... I think she was expecting it to be my big bridezilla momentWhat an awesome story!At first I was sad like, "oh no,"...but Im glad that you were able to finally recieve the glasses that you wanted. Maybe you can use the glasses (the 2nd choice) for your first anniversary or something, look back on this time and have a laugh.
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I knew Disney would fix it, and they fixed it WAY beyond my expectations. I think I will just plan on using whichever set I don't manage to break during our move and the transport down there
Otherwise I'm thinking I could use one for the cake reception and the others at dinner!Yeah, I'm pretty sure my make-up is going to be totally streaked and ruined! My dad has a lot of health problems so I get really emotional about anything with him, I'm just glad for everyday we still have him aroundI think its a lovely idea. Its going to mean soooo much more with your father. I would totally get emotional over my father reciting my vows for me to say to my husband.![]()

it's cultured pearls and white gold with little tiny diamonds!
Anyone have a camera they love that they would like to suggest?You will now have a great story to tell everyone about your officiant! You will have such a unique and personal ceremony.
I love the jewellry! The pearls are beautiful!
I searched forever for my jewelry and couldn't decide, then I found this for 70% off
but this is BIG NEWS!!!!!

Some of you may remember that I got that awesome PIN code for 45% off our resort stay so I booked our honeymoon awhile ago. We had originally wanted concierge level at Poly with an MK view, we figured it was our honeymoon and we were going to get our dream room! However with our code concierge MK view wasn't valid, I was only given an option of garden view concierge or non-concierge MK view (both were the same price), so I chose the latter since I have always wanted a view of the castle. Our dream room without the discount was WAY more than using the code so the extra $ didn't seem worth it.
. I started obsessing that I wouldn't be happy with the location of where our other room would be or that the castle view wouldn't be all that amazing. So we decided that we would try to change our reservation to concierge level garden view- we thought we could just lay in the hammocks on the beach each night to enjoy the castle view before heading to bed. Well when I called and told the guy I wanted to change our honeymoon reservation to stay concierge level he said "I assume you want the MK view still correct?" OF COURSE I DO! I clarified that I would be able to use the same code and he said of course... so it's settled- we got our amazing discount and the room of my dreams
. You two are a gorgeous couple, the dress is spectacular, and your plans sound wonderful. I loved the makeup and hair trial, simply amazing.That's a good point- will definately change that! ThanksI LOVE THE JEWELRY!!! It's perfect! I'm so excited you are getting the room that you want. I love the toasting flutes...and glad disney is doing what they can to make it right.
Vows...I have one thought...Do the Apache Prayer before announcing you as husband and wife...I feel...Just my thought...that the announcement signals "we're all done" Everyone gets up and claps and is looking at the bride and groom at that point...Like I said...just a thought...

Definately going to check out that camera- how does it do with action and night shots? My current one is horrible at those tooOh I missed stuff!
If you want a new camera I recommend the Canon SD1200 IS. It takes awesome close ups! It was the best thing we bough last year! Its not too expensive either.
congrats on getting the honeymoon room you wanted!! thats great.
the jewelery is soo pretty! I love it.
The ceremony sounds great. I think its really special your dad is doing it.
I can not believe all you went through with the toasting flutes. I am glad you have the right ones now....but that it totally crazy. haha

I'm so glad you stumbled across my PJAdelia, your title caught my eye since we are staying at the Poly for the first time in December, then I started reading. I read the whole report today. You two are a gorgeous couple, the dress is spectacular, and your plans sound wonderful. I loved the makeup and hair trial, simply amazing.
Congrats on the resort upgrade, that is so magical. Your STD's were so cute, I hope your dramas are almost over, families can be stressful sometimes. I can't wait to read more. The jewelry is beautiful.
I can't believe that you read the entire PJ in one day
Thank you so much for all the positive feedback!
When in Dec are you going? I'm gonna have to check out your PTR!THAT'S SO EXCITING THAT YOU'RE GOING BACK! I definately vote club level at Poly- then we can be neighborsCongrats on getting your dream room! That sounds amazing! DH and I are actually going back to WDW Dec 6-11th, and we are hoping to stay CL at the Poly or GF, so maybe I will see you!!
I love the jewelery you picked out, it is so pretty! Your flute story is really funny, I can't beleive you ended up with 2 sets, that is awesome! I actually really love the castle with mickey underneath!



I'm so excited, it's all starting to feel very real!So I got an e-mail from my planner this week- Kathleen Reynolds! I've heard wonderful things about her and so far we have exhanged a few e-mails and she has responded in record time!I'm so excited, it's all starting to feel very real!


