Polynesian Tower theme park view

[JackosinDIS]

Apparently, I'm not the only one that had trouble with the ADA room.

https://maps.app.goo.gl/tistsaVJuAXm4rjD8

Oh my. That’s crazy… did you get the ADA room initially? No way I would accept that.

 

[Genie+]

The addition of PIT is such a drastic change from Copper Creek.

Copper Creek’s point chart is simple, yet booking the alternate bathroom is a separate category.

Poly’s point chart is a bonkers amount of booking categories, yet there’s no way to prevent getting the bathroom you do not want.



5 categories, and the ability to choose between the 2 different bathrooms when booking.

Vs

17 categories, yet no ability to book the preferred bathroom.

 

[JOLT]

Apparently, I'm not the only one that had trouble with the ADA room.

https://maps.app.goo.gl/tistsaVJuAXm4rjD8

I just clicked on the link and they have a picture of the 1 bedroom bathroom next to what I would assume is an ADA studio bathroom.

Why would they have a walk in shower and place a tub/shower where the soaking tub would be?

 

[MagicalDaze]

Apparently, I'm not the only one that had trouble with the ADA room.

https://maps.app.goo.gl/tistsaVJuAXm4rjD8

I'm wondering why they don't take care to make the ADA bathrooms match the non-ADA rooms aesthetically? As mom to a disabled young adult I can tell you that even though we need some modifications we still also want a nice looking bathroom, especially at that point cost.

 

[SL6827]

I will add that I was told that when they design a resort and determine rooms for views it’s based on a drawing and sometimes the reality doesn’t work.

It’s why they have told the members should always share feedback if what they have doesn’t seem to fit. It may make a difference.

It certainly did with BLT.

Oh yes, they should share feedback. But in the end, Disney still wins with the point increases for the resort in general.

 

[SL6827]

Apparently, I'm not the only one that had trouble with the ADA room.

https://maps.app.goo.gl/tistsaVJuAXm4rjD8

Holy crap!!! Theres a huge difference in those bathrooms. I would be livid.

 

[Jwaire]

Holy crap!!! Theres a huge difference in those bathrooms. I would be livid.

They at least had a tub!

The roll-in showers just allow water to go everywhere and the slope of the tile is supposed to eventually allow it to flow toward a drain.

It was a huge mess. We used it once.

 

[Jwaire]

“I asked not to be put in an ADA room and they said there was nothing they could do about it. The very frustrating part of this is that the staff in the lobby has to constantly play telephone with mysterious management that never shows their face to interact with guests. The one person I spoke with didn’t even know what the bathrooms were supposed to look like as she’s never been in a room.”

Exactly my experience too from his review.

ADA rooms aside, there seems to be a communication breakdown between “lobby” cast members, DVC and Poly management.

I thought it was odd my cast member even had to contact DVC about a room change. It seems that request should go to the manager-on-duty at the Poly front desk and then room assigner, not DVC.

 

[SL6827]

They at least had a tub!

The roll-in showers just allow water to go everywhere and the slope of the tile is supposed to eventually allow it to flow toward a drain.

It was a huge mess. We used it once.

Oh lawd. Sounds even worse.

 

[SL6827]

How many ADA one bedroom units are there at this resort?

 

[Sandisw]

Oh yes, they should share feedback. But in the end, Disney still wins with the point increases for the resort in general.

I don’t get why people would expect this resort not to have the point levels they do because of its location and what it now costs to stay as a cash guest IMO support it.

My point though is that if someone gets a room that doesn’t seem it should be classified with the view it is, sharing with DVC can only help.

 

[SL6827]

I don’t get why people would expect this resort not to have the point levels they do because of its location and what it now costs to stay as a cash guest IMO support it.

My point though is that if someone gets a room that doesn’t seem it should be classified with the view it is, sharing with DVC can only help.

Yes, absolutely let DVC know. Can you imagine what a cash guest paying such insane prices will think when they can't actually see the theme park? I didn't think of that till now.

Maybe the intention to move the points around eventually is Disney's game plan? But while selling it, keep the points low for the standard views?

 

[Sandisw]

Yes, absolutely let DVC know. Can you imagine what a cash guest paying such insane prices will think when they can't actually see the theme park? I didn't think of that till now.

Maybe the intention to move the points around eventually is Disney's game plan? But while selling it, keep the points low for the standard views?

I don’t think this is anything intentional on their part in the sense you may.

Once they have decided on point totals for the resort, that’s it…shifts have to balance.

IMO, this is just an example of someone saying everything on that side should be a certain view and now that it’s actually built and open, it may not fit…like with BLT, they can make adjustments before declaring more because they don’t typically declare based on view…just room size so they have ability to make adjustments.

 

[SL6827]

I don’t think this is anything intentional on their part in the sense you may.

Once they have decided on point totals for the resort, that’s it…shifts have to balance.

IMO, this is just an example of someone saying everything on that side should be a certain view and now that it’s actually built and open, it may not fit…like with BLT, they can make adjustments before declaring more because they don’t typically declare based on view…just room size so they have ability to make adjustments.

It's just those two attempts with the lock off premium that is in the back of my mind. That was absolutely intentional to try to increase points at the resorts for their benefit. So I figure this is a another way of doing so? I could be wrong, but unsure. I just imagine that they are besides themselves with the lower point requirements at Beach Club and Boardwalk now and would love to try to rectify that someways. The cash prices for those resorts don't line up with the point requirements now, correct?

 

[Sandisw]

It's just those two attempts with the lock off premium that is in the back of my mind. That was absolutely intentional to try to increase points at the resorts for their benefit. So I figure this is a another way of doing so? I could be wrong, but unsure. I just imagine that they are besides themselves with the lower point requirements at Beach Club and Boardwalk now and would love to try to rectify that someways. The cash prices for those resorts don't line up with the point requirements now, correct?

Yes, they did that and that was a completely different because the resorts were already fully sold and declared and total points were decided

They also believed that they had the right to adjust it because point charts for lock offs are based on two bedrooms and don’t sell the extras.

So, it was seen, by them, as plausible. Now, push back happened by the group of 20 and they reversed course so they obviously didn’t feel as confident it would withstand a stronger legal challenge. And haven’t tried it since.

With PVB tower, it’s a new project so they can set the charts where they want and as long as people known that, not sure where it would be seen as something underhanded.

The charts for the 2042 resorts were set a long time ago so at that time, they matched goals. It’s why I don’t see them doing any level of extensions because it would keep those charts.

IMO, there isn’t a connection between the 2020 situation and the new tower point charts.

 

[Genie+]

It's just those two attempts with the lock off premium that is in the back of my mind. That was absolutely intentional to try to increase points at the resorts for their benefit. So I figure this is a another way of doing so? I could be wrong, but unsure. I just imagine that they are besides themselves with the lower point requirements at Beach Club and Boardwalk now and would love to try to rectify that someways. The cash prices for those resorts don't line up with the point requirements now, correct?

I am not aware of DVC trying a second lock-off premium attempt.

There were 2 incidents in the last 5 years where DVC released the newest year’s point charts, were called out on making changes to their own advantage (not owners), and then re-released the point charts after removing the questionable changes.

The second incident had to do with base years, seasons and point increases. This one was more complicated and took the owner community months to figure out exactly what was wrong in a provable way. It still is hard to explain today because most people aren’t overly familiar with the base year concept, and that was a necessary part in proving DVC inflated the point charts out of legal bounds.

Only DVC knows if that was a mistake on their part of if they were intentionally trying to get away with something not easily recognizable. Either way, it was a case of mis-management. They are supposed to understand the product well enough to make decisions in the interest of the membership, so when mistakes happen to DVD’s advantage and to owner’s disadvantage it does come across suspicious.

 

[SL6827]

I am not aware of DVC trying a second lock-off premium attempt.

There were 2 incidents in the last 5 years where DVC released the newest year’s point charts, were called out on making changes to their own advantage (not owners), and then re-released the point charts after removing the questionable changes.

The second incident had to do with base years, seasons and point increases. This one was more complicated and took the owner community months to figure out exactly what was wrong in a provable way. It still is hard to explain today because most people aren’t overly familiar with the base year concept, and that was a necessary part in proving DVC inflated the point charts out of legal bounds.

Only DVC knows if that was a mistake on their part of if they were intentionally trying to get away with something not easily recognizable. Either way, it was a case of mis-management. They are supposed to understand the product well enough to make decisions in the interest of the membership, so when mistakes happen to DVD’s advantage and to owner’s disadvantage it does come across suspicious.

I was thinking they made two attempts at the lock off premium. I could be wrong though.
Not sure. But ya, that would have been to the advantage of DVD, no doubt.

 

[RichVIII]

Which email(s) do you think it is best to share the feedback?

 

[CarolynFH]

Which email(s) do you think it is best to share the feedback?

I emailed via the Contact Us link on the member website recently to report a non-urgent issue with a piece of furniture in the GV we had a couple of weeks ago. I received a canned acknowledgment the next day, and two or three days later I received a specific response. So that link definitely works.

 

[Jwaire]

Contact Us does work and they will take your question/comment seriously. Now, whether you'll get a satisfactory resolution or not, that's another topic.

Just an FYI update—they offered me a non-expiring 1-night deluxe studio stay for "all my problems," not even a 1-bedroom, theme park view, which I originally booked for two nights.

I was like whatever. We'll probably never use it because we are usually traveling with other family and rarely book studios anymore.

I'm not flying down for 1 night in a studio.