TinkerBelle_325
DIS Veteran
- Joined
- Aug 21, 2001
- Messages
- 4,267
We just got back from our latest trip to WDW which included our very first stay at the Polynesian. Let me tell you, we fell in love!
From the moment we arrived the staff bent over backwards with service. We checked in around 10:30am and our room, understandably, was not ready. The told us that our room would be located in the Rarotonga building, which was ok, but not my first choice. I would have preferred a room in Samoa or Fiji.
The morning we were checking in the staff told us that Jeb Bush would be making an appearance in the lobby in the early afternoon, so it was overrun with security and cameras. We decided to head to Downtown Disney until our room was ready.
We returned to the Poly at around 1 and our room still wasn't ready. Well thats ok, we're at the Poly! We wandered the grounds and then I thought I would go to registration and try to get us a room a bit faster. By casually slipping into the conversation that this trip was celebrating my Dad's birthday I managed to get us a room that was in fact ready. We were placed in the Fiji longhouse, facing the marina on the 2nd floor. Room 2316.
We loved the location of this room, watching and listening to the boats coming in and out of the Marina, seeing the Tiki torches light up at night and the volcano pool "erupt". It was perfect proximity to the Great Ceremonial House, the Pool and the Monorail.
The Staff at the Poly are exceptional. They all went out of their way to say hello, ask how we were enjoying our stay. In fact, this trip our entire family noticed a major improvement in customer focus among the Disney cast members. They were all very happy and interested in how your stay was going, they all made a point of asking questions and interacting with the guests.
All in all I would stay at the Poly again in a heartbeat
From the moment we arrived the staff bent over backwards with service. We checked in around 10:30am and our room, understandably, was not ready. The told us that our room would be located in the Rarotonga building, which was ok, but not my first choice. I would have preferred a room in Samoa or Fiji.
The morning we were checking in the staff told us that Jeb Bush would be making an appearance in the lobby in the early afternoon, so it was overrun with security and cameras. We decided to head to Downtown Disney until our room was ready.
We returned to the Poly at around 1 and our room still wasn't ready. Well thats ok, we're at the Poly! We wandered the grounds and then I thought I would go to registration and try to get us a room a bit faster. By casually slipping into the conversation that this trip was celebrating my Dad's birthday I managed to get us a room that was in fact ready. We were placed in the Fiji longhouse, facing the marina on the 2nd floor. Room 2316.
We loved the location of this room, watching and listening to the boats coming in and out of the Marina, seeing the Tiki torches light up at night and the volcano pool "erupt". It was perfect proximity to the Great Ceremonial House, the Pool and the Monorail.
The Staff at the Poly are exceptional. They all went out of their way to say hello, ask how we were enjoying our stay. In fact, this trip our entire family noticed a major improvement in customer focus among the Disney cast members. They were all very happy and interested in how your stay was going, they all made a point of asking questions and interacting with the guests.
All in all I would stay at the Poly again in a heartbeat
.
I felt the price was worth it for the location alone. With the 
