we have had different visits at WCC. We have had huge CM interaction and then not at all. 2 wks ago when we were there for breakfast it was early, around 8am and there was not a whole lot of interaction but around 9 it started picking up as we were leaving. We actually had the same server as 2 yrs ago and she remembered us so that was kinda cool.
2 yrs ago when we went we went twice, once for breakfast, and had awesome interaction (cloth hats and all) and then once for a late dinner and we were placed in the side room next to the pin trader place and we had no interaction but at that point we had just wanted a hot meal after too long of a wait at the dtd restaurants.
overall tho we love the restaurant, breakfast more so for dinner but both are yummy meals.
as far as getting there you can take the monorail to CR and then boat like the above post or take the monorail to MK or TTC and then take the bus over if the boat is an issue.