Please explain how SWA boarding works

Lucky'sMom

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Dec 7, 1999
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I booked a flight from Pittsburgh - Orlando for $115 last night. There are 5 of us, including 3 children (4,6,8). I was unaware there were "issues" with their boarding or seat assignments? Could someone please explain how SWA works? Will all 5 of us be able to sit together? They would at least let us sit 2 and 3 wouldn't they?
Thanks!
 
With the 4 year old you should all be able to preboard. Sometimes if there are a lot of children they will not preboard folks with children.
The seats are 3 and 3.
They cannot make anyone move to accomodate you, so, it is best to be at the airport early or check in online after 12:01 am the day of your flight for boarding passes.
There are no seat assignments, it is open seating. SWA explains boarding very well on the web site. Under Travel Center.
 
We flew last September and had a 3 year old with us and they let us preboard both times! We really enjoyed that. But it also is determined by how early you check in. But I would think with the kids you would have no problem receiving preboarding passes.
 
It's best to check online after 12:01 a.m. that way you're with the first group (A) that called to board the plane. There's plenty of room to select seats with the first group.
 

Oops to answer your second question. There were 4 of us and we set 2 to a row and had an empty seat between us. I guess it depends on how crowded the flight is but our flight was pretty crowded.
 
Thanks for your answers (and so quickly,too!). I can do the boarding pass thing on the departing day (from home) but how do you that from Disney on the day you are leaving? Any tips? :earsgirl:
 
Lucky'sMom said:
Thanks for your answers (and so quickly,too!). I can do the boarding pass thing on the departing day (from home) but how do you that from Disney on the day you are leaving? Any tips? :earsgirl:

The front desk of your resort can print the boarding passes. Just bring your confirmation to them and they will handle the rest.
 
ktink said:
We flew last September and had a 3 year old with us and they let us preboard both times! We really enjoyed that. But it also is determined by how early you check in. But I would think with the kids you would have no problem receiving preboarding passes.

Preboarding with children is limited to children under 5.
 
ktink said:
Oops to answer your second question. There were 4 of us and we set 2 to a row and had an empty seat between us. I guess it depends on how crowded the flight is but our flight was pretty crowded.
If the flight is totally full, you will be asked to release that middle seat. SWA and the pax take a very dim view of "seat hogging", which is something I am sure you did not do. :)
 
You need a printed boarding pass since they scan it. Unless you have access a computer with a printer, you should give yourself extra time check in early at the airport for your boarding passes. We able to get assigned to group (A). However, I recall people with children boarding first.
 
I just booked swa for May ny to orlando nonstop 346.00 for 3 of us. My son is 3 so we ad to pay full price for him, daughter is 9 months so she is free on a lap. So my question is having never flown swa, when can you or do you get a seat assignment? Is it when you board you grab whats available, or do they assign seats at the gate. How early should arrive at the airport.
 
Southwest's boarding policy is often called "cattle call" style, because there are no assigned seats. When you check in, which you can do either online the morning or your flight after 12:01am or at the airport when you check your bags, you are assigned to one of three boarding groups: A, B, and C. The groups are assigne in a first-come, first-served fashion, so the earlier you check in the better chance you have of getting in Boarding Group A.

They board the plane in this order: First 'preboarders' are allowed to get on. Preboarders are anyone with disabilities or anyone with small children in car seats, but there have been complaints of abuse of this system (one kid but 12 adults all get on the plane as preboarders, or people who don't appear to have a disability, though this is very hard to judge just by looking at someone).

After the preboarders, groups A, B, and C get on in order.

Since there are no assigned seats, the earlier you can get on the plane the better selection of seats you will have. Naturally, the front of the plane fills up fastest, though I have found that many people on any airline tend to block the aisle forever while trying to fit oversize luggage in the overheads, making it difficult for later boarding groups to get farther back into the cabin.

Whether you check in online or wait till you get to the airport, you should arrive at the airport 2 hours before your flight. It doesn't always take 2 hours to get checked in and get to your gate, but it's always good to have that extra time and not be hurried. Since I travel solo, I can usually check my luggage, get through the security lines, and get to my gate in about 30 minutes, unless there's a long line at the security gates.
 
Did you say that the desk at my Disney resort can PRINT a boarding pass for me after 12:01? Will SWA let my family pre-board ONLY if my 4 year old uses a car seat? Will my entire family (2 adults, 3 kids) be able to pre-board because of the 4 year old?

I have never flown SWA, they are just starting service on May 4 out of Pittsburgh, and we are flying on May 6. I have never not had an assigned seat before with kids. It makes me a little nervous. :confused3
 
We're a family of six (kids ages: 5 4 3 2) -- they let us board together. If they don't maybe you can save the seats for the rest of your family... Plus, who in their right mind would want to sit next to someone else's kid w/o that kids' parents next to them? I know they can't "make" anyone accomodate you but you can't possibly be boarding a whole plane-ful of rude people... so while I'd take all the measures here, I wouldn't stress about it too much. If someone else REALLY wants to sit next to my ds3 who talks NONSTOP... fine! lol....
 
Lucky'sMom said:
Did you say that the desk at my Disney resort can PRINT a boarding pass for me after 12:01? Will SWA let my family pre-board ONLY if my 4 year old uses a car seat? Will my entire family (2 adults, 3 kids) be able to pre-board because of the 4 year old?

I have never flown SWA, they are just starting service on May 4 out of Pittsburgh, and we are flying on May 6. I have never not had an assigned seat before with kids. It makes me a little nervous. :confused3
Yes, the front desk at your resort can/and probably will do all the work to get your boarding pass for you. Just give them your confirmation and they will do the rest.
Children 4 and under are allowed to preboard, car seat or not. Most of the time they allow the parents and sibs. to preboard also.
 
minmate said:
We're a family of six (kids ages: 5 4 3 2) -- they let us board together. If they don't maybe you can save the seats for the rest of your family... Plus, who in their right mind would want to sit next to someone else's kid w/o that kids' parents next to them? I know they can't "make" anyone accomodate you but you can't possibly be boarding a whole plane-ful of rude people... so while I'd take all the measures here, I wouldn't stress about it too much. If someone else REALLY wants to sit next to my ds3 who talks NONSTOP... fine! lol....
What is rude about someone not wanting to move to accomodate you?
I see nothing rude about getting to the airport early, getting a pass online the night before, waiting in line and then selecting your seat and not wanting to move. Do I want to sit next to anyone's child, not really, but, if that is what happens, then I will make the best of it.
 
After reading this thread, it help remind me why I'll never fly SWA. We are 2 adults, so imagine we would probably be the last 2 to board most of the time, especially flights to MCO. I will continue to fly Independence and Ted out of dulles. BWI can keep SWA. (though my daughter, who flys as a single for work, flys SWA regularly.) I flew TED for $97 rt out of Dulles to MCO in December and my flight on FLYI in May is only $116 rt.
 
I too am always amazed that SW has not gone to the assigned seating plan....it is said it saves turn around time, lower costs etc. Well, as mentioned above, Ted and Independance are offering extremely low fares, and have assigned seating, and I flew Independance, and they were very quick at turning around the incoming plane into an outbound flight....and everyone had an assigned seat, boarded quickly and made ready to leave.

I would not say I would never fly SW, I'm out for a bargain like the next person, but I consider them my last choice of an airline because of their boarding policies. JMHO.... :flower3:
 
As one half of a two-adult pair, the seat issue was my biggest worry. But we've done two SW flights now, and we printed out our A passes the night before at 12:01 a.m. We always get to the airport early anyway, so we take up residence in the A line. We've been the third and fourth A people, and both times we had our choice of almost any seat we wanted. We sat in the third row once and the fourth row the second time. Even if more people had boarded ahead of us, we could have gotten the seats we want (window and aisle), but just farther back. Just be willing to get that A pass and get in the line early and you'll be fine.
Barb
 
I have been on many SWA flights out of MCO, LAX, MDW and BNA and have seen preboarding limited to only those with a disability because so many were families were flying. (No carseats) Many gate agents will limit the preboarding to ONE adult and the child under the age of 4. Other members of the family must remain in their respective corral.

As to WHY SWA doesn't assign seats. Take a look and see what airline is the MOST PROFITABLE one. Independence didn't last long in my DTW market...they are long gone.

I will tell you that I booked many a flight on NWA and had assigned seats, only to have then change the time or type of plane. I would get to the airport and the seat I thought I had been 'assigned" had another body in it.

When you purchase a seat on an airline, you are purchasing just that a SEAT. You are not guaranteed a specific seat. Assigned seats in my mind are nothing more than a suggestion.

pinnie
 


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