As others have said - they are very particular about what they take, even new with tags, if the person who is going through your bag doesn't like it, they won't take it. AND they give you attitude. Their prices are more expensive than the sale prices at the store. Years ago when they first started you could get some really good deals - now, they are not worth the gas driving to the store. I use a consignment shop near my house, whatever is not sold, I take to the salvation army or give them to my sister, who donates it to her local church.