Planet Holywood Observatory - Cancellation

[wee-haggis]

I booked the Observatory online . I now have to cancel (or modify) it. I cannot see any way to do it online so I have been trying to call 407-827-7827 several times but nobody answers (I don't want to leave a message).
Is there another way to cancel ?

 

[beesly]

When is your reservation? The only thing I can think of is that they're probably swamped getting ready for opening (especially since they just announced a short delay) and perhaps don't have people covering all of what will be the normal hours just yet. I'd try to call back at different times of day, maybe even waiting until the day before your reservation.

Edited to add: You could also leave a message, and keep calling back to make sure someone received it.

 

[Criickette]

When I left a message, they returned my call within the hour. So leaving a message does work.