No kidding.
They changed the menu at LTT, people are terribly upset. "Write letters to Disney." Of course some are happy, but they are being drowned out by the other side.
They took the handles off of the mugs. How could they? Don't they know that our dear children can't drink from anything, while at Disney, that doesn't have a handle? Of course there were people that were happy that the mug could be used in their car. But those people were drowned out by the screams of those that wanted the handles.
Basically Disney can't win. If they change the menu people will scream that they have been planning their trip for 5 years and the ONE thing they wanted to eat was the one thing that changed on the menu. If they keep the exact same menu, people will scream that they hate that cardboard/trash/junk/slop that they have always served.