cinderella73 thanks so much for the useful information. This is the first time traveling to Disney since we found out about my DD7 TN/shellfish allergies. My question is how you first went about requesting the information and how you further asked your specific questions.
The TS seems to be o.k. but I'm concerned with getting information from TS and snacks.
I sent my e-mail to Brenda Bennett as suggested, but a Robert Adams, Executive Chef Magic Kingdom wrote me back instead.
I noted the allergies on our ADR and he sent me the pre-typed lists of suggested CS restaurants and nut free food. However, when I asked if these were suggested items that I need to research with manufacturers and see if they are safe, or have they done that already, he didn't answer clearly.
Also, the lists that say have safe food for us like chicken nuggets and french fries, I asked about the cross-contamination with other foods in the fryers and he said "it's not a problem but our filtration system could be." What does that even mean?
For example, their list says safe for Itzakadoozies, but when I pull up Nestles website, it says they are manufactured on lines with nuts??
I'm not sure where to start with the info they sent me and am a bit nervous.
I'm used to calling manufactures and asking the questions, but from this list, how do you do that? I look up their french fries on-line and the company has about 20 of them. How do you know what to call and ask about?
I'd appreciate any starting point suggestions that I must be missing.
Thanks!
Filtration system could be? I wonder what he was talking about. I know that certain fryers are dedicated. Maybe he means in certain resturants where they have more than one type of oil or non designated safe food's being fried and the fryers are side by side that maybe they are all hooked up to one filter unit?
I cant believe I cant recall the details BUT I did speak on the phone with Nestle and I THINK that the lady told me that they are made in a seperate facility. But I am not totally sure I remember right. I know she had to go to check and said that she had a hunch because of the special molds that they might be made elseware and came back . She did come back and say something to that effect. Why on earth is that fuzzy to me? lol I am going to call again tomorrow. I will let you know as soon as I hearback. I have the same worry myself. I am almost sure that they are because I know I let my son have some and I am a fanatic about not risking anything .
For the record I do not care for Nestle USA at all. But if you ever want to get your son treats that are safe Nestle Canada makes lots of traditional favorites that are made in a nut free facility. They are way head of America when it comes to that stuff. I read somewhere they even recognize food allergies a disability by law . I am not sure but does America? Anyway you can get Coffee Crips, Kit Kat, Aero Bar and a few others and they are all made in nut free places. I am going to order my halloween candy from them. I will give you links if you like .
Okay back on topic.. In the book they have at most table service places I know it lists if it is a may contains or in a same facility. They have different products from different vendors so I cant say whether or not they all label properly. But in general it does state thatin the book. Last check I know for instance the hot dog and hamburger buns were nut free facility.
Here in America companies dont have to list if something is made in the same facility ONLY if it contains the item. Thats dangerous, I have made a hobit out of calling companies and asking them if they list for " made in the same facility " or may contains" . A suprising amount dont. I know for instance Sara Lee does not list as a general rule if its made in the same facility.
Robert Adams is I do believe the same guy I dealt with at the Plaza. Nice person. But emails are so hard to communicate with. I would write him back and ask him if he has a line you can call . That his email left some questions .I am myself baffled about the filtration system comment.
Normally Brenda Bennette would be there to answer your questions but from what I understand she was away on vacation. Honestly some of the things she told me were confusing as well. But she did point out no popcorn and no pretzels which was helpful to know. Who would think popcorn is bad?
I am going to be making some calls on Monday and Tuesday. I am going to also put together a list of meals and snacks that I believe will be safe based on what they tell me. I am going post up our meal plan on here so anyone who wants can see what we are doing. I will also see what contact info I can get aside from Brenda that is , and also touch base with Nestle.
Just remember whenever you do call a manufacturer to ask if they list for may contains or in a same facility because they always love to interrupt you with a " WE ALWAYS list nuts " jargon. But in the end its the cross contamination that is the REAL concern and most of them dont get that.
For the most part I wouldnt worry about contacting each vendor because if you called the vendor for each item you plan on eating you would have a huge task on your hands. Look at the menus posted here on the Dis boards. Go through and mark out what your son might be eating at any locations you might find yourself at . Then contact Brenda Bennette ( I imagine she will be back shortly) and ask her to verify that the components of each item are safe including buns .
One last thing, and I know this was (of importance to Brenda Bennette ) make sure you clarify the severity of the food allergies to her. She mentioned to me that most people have intolerances not outright allergies. If you have a high reaction level ( like airborn particle reactions) she will be even more throughal in her assistance. She will also tell you to make sure you personally speak with a chef each time even if you have eaten there before. Like another poster mentioned most times they wont even ring you up or take your order till you do. And it takes longer so eat at off times. Will save you a lot of aggravation!
I will post whatever I find out on Monday and Tuesday. When is your trip? I am going in a few weeks and I want to write a trip report on our experience's. With a few exceptions they really are very good. Better than anywhere else I have ever dealt with .