That is indeed what they did to us. Hubby went all the way down there to order something to-go, and they wouldn't do it, told us to call room service. He just called us and had us come down; we were NOT going to pay those premium charges on top of premium charges!
Food's good, though...if you enjoy mixed drinks get the $10 drink with rum and organic mango something or other in it and a light-up cube, it's the only drink I've ever made a videotape of!