If you are interested in getting tickets from Paramount, please read this ENTIRE thread:
http://www.disboards.com/showthread...8&perpage=15&highlight=paramount&pagenumber=1
For those who do not read the entire thred, please read the following excerpt from a post by SplashMountainRules (page 3 of the thread):
"Ok everyone I think I have found the answer to this problem. First I am the "Paul" that Jessica Ambar wrote about in her message earlier. I have be talking to her and Disney the last two days about all of this. First here is some of the emails we have sent. First I made her aware of this board and the stuff that was being said about her company. She responded:
"Not only it is not truth but also I just finished talking to Barbara Ann Fernadez at Disney legal department and she is or never was aware of any complaint about our company.
The phone number you gave us though is correct from Disney legal department. Thank you for letting us know.
I am forwarding your email to her and she will be replying to you also."
She then tried to look at the message board and could not find it:
"We tried to find the bulletin board you mentioned and we could not find anything about our company.
After talking with our sales rep at Disney and with Disney's legal department ( Barbara Ann ), our attitude can only be, to ignore and rise above the insults and lies about our company.
People can be mad about their lives, maybe they envy our great products and excellence.
Since we are who we say, we do what we have to do properly and we are a reputable company, I see no reason to be concern with a post done by a very lost soul that not even have a name of phone to be questioned by.
We had never, ever, sold a an used or expired attraction tickets.
I would ask the person that post such lie in this bulletin post, to rise and talk to us.
I would love to hear from them their issues.
I am following actually directions from our sales people in Disney which had never had a single complain about us.
Barbara at the Disney legal department have your email and soon, she will also reply.
Have a Great and Magical Day!
Jessica Ambar
Paramount International Travel"
I then gave the link to the message board and that is when she sent off the email to Compmom and I.
HERE IS THE IMPORTANT PART:
I am very impressed with this company and the customer service I have received! I WOULD do business with them. Jessica made one thing aware to me. If you look on there web site it says you request the tickets. I was unaware (as many of us are because of the fact it is not stated on the web site) of the fact that these prices are not for everyone! The price for the 6-day pass is not for anyone in the USA! She sent me this email:
"About the 6 days tickets, we can only offer you this ticket when we have your address since some of our attraction tickets can only be offered to a specific market.
If your address match a certain category yes we can sell for the same price you have in the system.
We can never tell when the prices go up or down, and for that matter, we can not guarantee till we have the customer request."
I gave her my city and state, and here we go:
"No sorry, not at this time, your address does not qualify,
You would have to be out of USA to qualify...Sorry.
What is it that you are looking for?
Are you staying in a Disney property?
If you are, we can offer you the length of stay ticket or the resort magic package.
Also, the 5 days park hopper plus...
What is the price you have and when are you coming ?
We will do our best to help you.
Have a great day!
Jessica"
I then fired off a email about my feeling on this. And how if I order them on the web site I COULD get that price, and never states that it is USA residents don't qualify. Then got this email:
"Good Morning Paul,
About Disney 6 days tickets.
Paul, if you order the tickets, it will go trough but your credit card will only be authorized, not charged.
When it hits the in-house system, because your address is in USA, we will reject and your credit card will never be charged.
You, the customer then receives an email why his request as rejected and an option is given.
We still struggle with the different products Disney offers for different markets when using the on-line system.
Our company is creating a better way to offer the tickets to different markets in a better way, but for now... only the rejection with another option is available.
We work very strongly with different markets and some tickets can only be offered to 1 or 2 specifics market.
Here and there, Disney changes the policy like the 10 days that now we can offer to everyone, and we try to accommodate all of them as best as we can.
The 10 days now can be offered everywhere when before was only for the UK...
Also our company is always in contact with Disney trying to improve and change together to better serve our customers needs that here and there also, changes completely.
About your tickets.
We have what we call Friday in-house promotion.
Some are not on-line and some are.
Today we have some very good deals :
Booking on Fridays !
1 - 5 days park hopper plus 235.00 adult - Friday Special
2 - 1 day Sea World - $45.00 adult Friday Special
3 - Arabian Nights Dinner Show - $29.00 adult Friday Special
4 - Radisson Resort Parkway - $73.00 plus tax per night (starting from ) Friday Special
5 - Hard Rock Hotel - $159.00 plus tax per night (starting from ) Friday Special
6 - Caribe Royale - $111.00 (starting from ) Friday Special
Those are some of our promotions for today.
We always have Friday deals, so if you need anything, just let us know.
Have a great day!
Jessica - Reservation Center"
Well there you go! I also have talked to Barbara at Disney and she said that she could NOT find any complaint about this company! I would do business if the price is right. I am very surprised at how hard they have tried to clear their name, but I don't like their web site. In my mind it is miss-leading! I guess the best way to deal with these guys is to try for the price on their web site (by the sound of it you won't get it) then call them and get the "Friday deals". Hopefully this clears this up. Sorry its so long, but I think we have reached the bottom on this. In the future I think we should all try and get to the bottom of deals like this together and not drag a company's name across the rocks while we do it. I just hope I didn't make to many grammer errors (I am sure that I did) or I will be the next one that gets "the rocks" LOL
javascript:smilie('')
big grin"
I am not in any way associated with this company. After reading the ENTIRE thread listed above, I just think this company has been treated unfairly. Not one poster said that they personally had been "scammed" by this company. I ordered 7 day and 5 day hopper plus tickets last month and did not experience any problems. The tickets look brand new and exactly like the tickets I've purchased from the Disney Store in the past. The tickets will not be used until August, but I am not expecting any problems. If there are any problems I will most certainly post about them.
