A few years back I ordered a triple stroller in plenty of time (or so I thought) for our WDW trip. It turned out the stroller was backordered because the ship it was on was having trouble clearing customs. We had no choice but to have it delivered right to BWI. I had called the front desk ahead of time. They told me to make sure I had my arrival date listed on the address label. It arrived the day after I did without any trouble.