I just returned last night from a 7 night stay at AKL. My kids loved the animals, although our room was a lonnnnnnnnnng walk!
(5595) but the extra large balcony with the animals made up for it. I do tho have a couple of concerns about cleanliness....and no I never complained because I did love the resort. One thing I must mention is that these problems arose from previous guests. My oldest son mentioned frequently that he smelled urine by the door of the balcony, which I kept telling him was ridiculous, but alas he was right, as when I was checking and rechecking when packing to leave, there was an intense odor in the corner.......YUCK. Also, my daughter got a serious case of swimmers ear after two days in the pool, which I blamed only on the swimming under water. I took her to the er, and they said it was from bacteria in the water, which is understandable, but walking down one of the hallways, I overheard a mother asking her 2 children if they were ok, and they both were complaining of the same problem, so I directed them to the er. Unfortunately for my daughter, the infection became so bad she was unable to leave the room for 2 days/nights, but I am grateful that now that we are home she is feeling better.
Overall I loved the resort, the information available from the staff is wonderful, and tipping the mousekeepers made for one night of towel animals.....my young son did cry though, because he left the mousekeepers a note with a $5 bill asking them to make him a towel lizard, lol (he is 7 and a huge lizard lover)........well they threw away his note and we never got any more towel animals! I told him they were just too busy and to go outside and look for lizards!! The resort is beautiful and even though the problems I mentioned are serious in my view, I am glad that I did get to experience the lodge.
