I'd like to know this too! I've searched the ChaCha site and forums for info on it and come up empty handed. Nothing like telling the IS I have no clue what they are talking about.
Ok, I didn't really say that in so many words, but......it's true.
Mine are coming in every 2-4 minutes and are all Generalist questions, which I hate, but at least it's something.
I did just see one question where they had to reask the exact same thing because it went previously unanswered. If I were a ChaCha customer, I'd be mighty upset about that.
Something is going on, just not sure what. It's slow for everyone. There are many threads on the ChaCha forums about it. I'm logged in and answering questions, but they are so slow, I'm DISing and doing other things in between.
It's going to be a long week trying to make TG at this rate.