Ok, I been following this thread and one question has been bothering me (forgive me if it was already answered pages back) - how does Chacha make money to pay the guides? For Chacha usesrs, it's free to ask a question, I believe. There must be some way for Chacha to make money off these questions, and I assume advertising comes into play somewhere, but I am not sure! I tried to google the answer to this, but only got speculation.
Funny thing is, for work, I do something similar as the Chacha guides - I am a librarian who does online reference questions (called Q&A NJ), and I hate doing it! I always get questions that can't be answered, and plenty of pranksters with foul mouths. I rarely get questions that can be answered easily, as most I get are very researchy in nature. I just find it funny that I am forced to do this kind of work as part of my job, and the guides here choose to do it!