Orlando scooter rental 150.00 a week?

I just had back surgery, so I am having to rent an ECV for our entire trip. I don't have the luxury of renting from Disney since I will need it at the resort and other places. We are going Aug 30th - Sept 6th and have rented and already paid from Randy's. After reading this thread, I started getting really worried. I cannot walk more than a few steps and can't have the EVC breaking down or battery going bad.

My concern, and I'm not sure how to handle it, we do not get into MCO until 2:20 and Randy's doesn't deliver to the hotel after 3:30 (at least this is what I was told on the phone). I'm praying we make it to the resort in time, but if not I will be stuck in the hotel room while everyone else heads to Downtown Disney.

I'm really nervous now, Randy's please come through for me!

I am sure all will be fine. just ask them to leave it there for you so you can have it when you arrive. I am in the same boat and sent Randy an email asking for a complete run down of when it will arrive, and also I will be giving it to them directly since I will be leaving at by 2:00 pm for the airport.
 
I am sure all will be fine. just ask them to leave it there for you so you can have it when you arrive. I am in the same boat and sent Randy an email asking for a complete run down of when it will arrive, and also I will be giving it to them directly since I will be leaving at by 2:00 pm for the airport.

I just sent Randy's an email explaining my situation. I'll let you know what the response is.

Thanks!
 
Another option (because Randy's really does want to deliver the ECV to YOU, not Bell Services) would be to rent for one night from a company that will leave the ECV before you arrive. I'm not sure which ones offer one-day rentals; try buenavistascooters.com.

Then when Randy's arrives with yours in the morning, another member of your party can ride the original rental over to where the company will pick it up.
 
Hi, I am going to rent an ECV off-site for the first time Sept. 15th. I am looking at Randy's, but I cannot find the cancellation policy any where on their website. I am mainly worried about the upcoming hurricanes and worried we might have to cancel our trip. Also, any recent updates on Randy's customer satisfaction?:confused3
Thank you for all your help.
Disnemimi
 

Hi, I am going to rent an ECV off-site for the first time Sept. 15th. I am looking at Randy's, but I cannot find the cancellation policy any where on their website. I am mainly worried about the upcoming hurricanes and worried we might have to cancel our trip. Also, any recent updates on Randy's customer satisfaction?:confused3
Thank you for all your help.
Disnemimi
I'd suggest you email the company and ask.
I have not looked lately, but don't actually remember seeing a cancellation policy on the website for any of the companies in the past.
 
Hi, I am going to rent an ECV off-site for the first time Sept. 15th. I am looking at Randy's, but I cannot find the cancellation policy any where on their website. I am mainly worried about the upcoming hurricanes and worried we might have to cancel our trip. Also, any recent updates on Randy's customer satisfaction?:confused3
Thank you for all your help.
Disnemimi
I know that Walker's does not charge the CC until the day prior to the date of delivery.

For all of the vendors if an ECV is not rented it just quietly sits in the warehouse. It is not like a hotel where there are staffing concerns and employment/assignments based on anticipated guest levels.
 
I just got back from my stay during 8/20 to 8/27 and used Walker. Walker's had the scooter there the night before we arrived to be sure I had one at our first hotel, CSR. It rained the whole time we were at WDW, the first 4 days of our stay. I simply used the shower cap (that they also provide, 2 caps, with the ECV) all the time. I just left it on the whole time I was there since it rained soooooo much, Fay just wouldn't go away! The ECV held up beautifully the whole 4 days, never one problem with it. I loved the headlight! I left the ECV at the Concierge's desk on 8/24 to move over to HRH and had an ECV waiting for me there. It was sooooo easy and effortless. I will ALWAYS use Walker from now on. They even have a Scooter insurance which is only $20 but for me, it was worth it not to have to worry about anything happening to the scooter. Not that I'm reckless or anything but I felt more at ease having insurance and they really made the whole process so effortless. They have the ECV delivered the night before to both hotels so I wouldn't have to worry about getting there at any set time which was great since our incoming flight was slightly delayed, at least I didn't have to worry about meeting anyone to get it. I recommend them highly! HTH :thumbsup2
 
Just got back from a week's trip to Disney and I used Randy's Mobility. I was nervous at first reading some of the reports, but wanted to post my experience.

Our plane was delayed getting to Orlando, so we were barely going to get to the hotel in time for their last delivery. However, the delivery person met me in the lobby and went through all the functions. Was very nice and very thorough. The scooter worked perfectly, not a single problem. I was worried the battery would not last the entire day, but it was never an issue.

On the day of our departure, the delivery person met me in the lobby just prior to us boarding the bus.

Overall, was a great experience and will recommend them.

Karen
 
thanks for the report.
glad to hear it went well:)
 







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