ORDERING THROUGH AMAZON

Tinkl0ver66

Mouseketeer
Joined
Jun 21, 2013
Messages
219
I've been to Disney many, many times, but have never ordered water, food, etc and had it sent to my resort. I am an Amazon prime member and was wondering how that worked. I was thinking about having water sent to our resort before we get there...staying at The Beach Club. How far in advance do I order it, a few days before...the day before...the day we leave? And what are some other good items to purchase and have sent to our room. It's me, my two daughters and husband...all adults. Thank you!!

:flower1::daisy::rose:
 

I used Amazon Prime Now in January 2018. I ordered items the day before we were to arrive and picked a 2 hour delivery window to coincide with our arrival at the resort. Our order was there and we made arrangements for it to be delivered to our room. I believe the service is free for orders of $35 or more.

We ordered water, my diet coke, cheese and crackers, granola bars and similar items for a 9 day stay. I liked it so much I ordered some warmer clothing during the cold snap we experienced during our visit. I placed my order while on the bus from the park to our resort, took a nap, and when I woke up, my package had arrived!
 
First off, you want to use Amazon Prime Now if you want perishables.

I have never been able to find it from my Amazon Account.

I have downloaded the Prime Now app on my phone and I get to the website by Googleing Amazon Prime Now (of course, I now have it bookmarked)

As someone mentioned earlier, no alcohol.

You can order in advance and pick your delivery window or order for immediate delivery with a two hour delivery window. I usually place my order as I get on the plane for my two hour flight.

They do have a minimum order for free delivery - it used to be $25 but I think it is $40 now. As long as you meet the minimum, there is no delivery fee but a tip is recommended (via the app). I think the delivery fee for over $10 but below $40 is $3.99.

Disney has imposed a $5 delivery fee per order (not per container, box or bag) at many, if not all, resorts. If you meet the delivery person prior to them getting to bell services, there is no fee.

Amazon Prime Now will pack your groceries in paper bags and will include a cold pack for your perishables. In addition, if there is room in their fridge, bell services will place your cold items in there. They will also deliver to your room. I have heard of them putting cold items in the room fridge but that has not been the case with me because I usually just pick up the groceries from them.
 
I did the Prime Pantry Box for my stay in January and it worked out ok. I was charged $5, but they delivered it to my room. However, they were a day late even though I put my reservation number and dates on the box.
 
I've found that best practice is to send it to your resort several days in advance. $5 charge to the room occurs, but worth it for the savings on items like bottles of water, other beverages and snacks.
I've always used the following format on Amazon without any issue.

Your name - Hold of guest arrival [full date]
Resort name
Resort address
Resort phone number

all can be easily googled.
 
First off, you want to use Amazon Prime Now if you want perishables.

I have never been able to find it from my Amazon Account.

I have downloaded the Prime Now app on my phone and I get to the website by Googleing Amazon Prime Now (of course, I now have it bookmarked)

As someone mentioned earlier, no alcohol.

You can order in advance and pick your delivery window or order for immediate delivery with a two hour delivery window. I usually place my order as I get on the plane for my two hour flight.

They do have a minimum order for free delivery - it used to be $25 but I think it is $40 now. As long as you meet the minimum, there is no delivery fee but a tip is recommended (via the app). I think the delivery fee for over $10 but below $40 is $3.99.

Disney has imposed a $5 delivery fee per order (not per container, box or bag) at many, if not all, resorts. If you meet the delivery person prior to them getting to bell services, there is no fee.

Amazon Prime Now will pack your groceries in paper bags and will include a cold pack for your perishables. In addition, if there is room in their fridge, bell services will place your cold items in there. They will also deliver to your room. I have heard of them putting cold items in the room fridge but that has not been the case with me because I usually just pick up the groceries from them.

We have used Garden grocer and/or amazon prime many times. We always have it delivered to bell services and then have bell services deliver it to our room with our luggage once our room is available. We tip bell services for their trouble but have never been charged handling fees for the deliveries.
My understanding is that the $5 fee is per package that is shipped to the resort via USPS, FedEx, UPS, etc (which is how prime pantry works). Those shipments are not handled by bell services. Prime now and similar grocery delivery services are not shipped but rather delivered in person and thus far exempt from those package handling fees. I’ve never had them simply deliver the groceries (or luggage for that matter) to our room without being called. Normally they require you to be in the room to accept any delivery except magical express checked luggage.
 
In the past, the delivery fee only applied to deliveries tot he front desk (mail, fedex, UPS, Amazon Pantry) and not to grocery deliveries to bell services.

The front desk charge is $5 per package.

A few months ago (February, maybe?) Disney instituted a $5 per order (not per package) fee for grocery orders going to bell services. I had it appear on my folio on my last visit.

https://www.disboards.com/threads/shipping-to-and-from-disney-resorts-faq-new.3435904/page-15
Thanks we haven’t been for a few months so that’s why we have never incurred a fee
We have previously tipped Bell services generously for this as there was no fee-perhaps now we will tip a little less
 
We just order prime now in May at POP and they did charge the $5 resort fee, plus of course the $5 suggested fee/tip from Prime, but still worth it!
 


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