Agh! I just typed a very long reply, and the computer lost it!
My family adores the PPH, and we appear to be the only people on the planet who do. You can find some pictures of the rooms at
MousePlanet . I would send you pictures of our stay last September, but I haven't got a clue how to do so.
We've always found the CM's to friendly and helpful, with the sole exception of a front desk CM who made it her business to inform us that using our DVC points to stay there wasn't the best value. (Everyone knows that.) Being from Colorado, the theme at GC doesn't do it for us, but the beach theme at PPH makes me very happy. Just looking at the sun mirror in the room makes me happy! I love the blue and gold carpet.
We had a room with two queen beds and a sofa bed. The sofa bed would be small for an adult, but thrilled our 6yo DD to no end! There was a TV, a refrigerator, and a safe in the room. Against the wall by the window was a desk where we could park our laptop. We had a standard view--which is the pool and the parking garage. It wasn't a big deal for us, since we weren't there for the view. However, I highly recommend the theme-park view. DCA at night is spectacular! According to some research I've done, the average room at PPH is about 50 square feet smaller than the average room at DLH.
There is a small beach-themed room where children can sit in child-sized deck chairs and watch Disney cartoons on a TV inside a sandcastle. (I think it's a cardboard facade.) There are two adult-sized chairs that will hold two adults each in the room, but the wall with the door is all glass, so you can stand outside the room and have an adult conversation while watching your kids if you want. Yay! My hubby dub adds that this is FREE.
I was disappointed that the pool didn't get more of a theme after the remodel. However, in my opinion, the GC pool isn't that exciting, either. I think my tag accurately reflects how I feel about the Neverland Pool at DLH.

The pool at PPH is a plain rectangle. The special thing is the slide--because it doesn't actually connect to a pool, even fairly small children can go down it, a fact which made my 6yo very, very happy! Be warned that the hours for the slide are apparently not the same as the hours for the pool. In addition to the pool, there is a hot tub and a wading pool.
There is no laundry room at the PPH. We were told that we could traipse over to the DLH, which isn't a huge walk for us, but we felt that we could waste our time doing other things. We were also told that we could have our laundry done, but we didn't feel like paying to have our kids' t-shirts dry-cleaned.
The bottom line is that we love PPH. We've always had a great time there! We love the people, the shops, the restaurants! We don't think that it's a much longer walk to the parks than the other hotels, an opinion which, I must add, is NOT shared by anyone else. PPH guests can use the GC entrance to DCA, though I've been told that some people have been told otherwise. We've never had any trouble. You can also cut through the GC to get to DTD, but you end up bypassing the monorail station, so be warned.
So now you've heard the positive opinion of the only family on earth who likes the PPH! I hope you have a great time!
