Onsite deposits

[rpbert1]

Changed my rate to triple A last week, and just noticed they have charged me another nights deposit. Phoned today to confirm that the 2 days are on my account , but the reservations where unable to confirm this , and was unable to get anyone at accounts. Have sent an email to get confirmation. So just watch in case they charge you again.

 

[ky07]

Changed my rate to triple A last week, and just noticed they have charged me another nights deposit. Phoned today to confirm that the 2 days are on my account , but the reservations where unable to confirm this , and was unable to get anyone at accounts. Have sent an email to get confirmation. So just watch in case they charge you again.

Thanks for the heads up cause I am getting ready to make my reservations soon.

 

[grcmag]

what happened when i changed to the aaa rate is hrh charged my card the new aaa rate and refunded the rack room rate all in aboutr 24 hours time span

 

[SnowWtch]

I had them adjust the rate from AAA to AP and they didn't charge my card again neither have they given me a refund on the difference. I thought they'd use that on the parking fee.

 

[rpbert1]

Last year when i changed the rate they just kept the first deposit and was not charged again.
Recieved email today, i should not have been charged another deposit , so they have refunded the original deposit today. I explained in the email as long as both deposits where on my reservation it would be ok, will not call them again in case it gets confusing

 

[pauldents]

We had two reservations running for one stay. When they combined the two, they used the second deposit against the first reservation (if that makes sense).