Online dining reservations

[disneyfreak42]

Been reading this post and am worried and anxious about making adr's for this Sept. I have not seen anything on the Disney website about his new reservation system, unless I am missing something. Anybody got any new info on this????

 

[poohteacher]

I'm curious,too, is Monday really the start date for on-line reservations?

 

[jenseib]

I'll be interested to see how this pans out. I like the call in as it gives a little more chance of control. I think people might mess things up being able to book what and when they want, as much as they want. I have read of several people on HERE that make mulitple ADRs for the same day and then cancel right before they leave, when they finally decide.

 

[DISNEYNY]

I need to make ADRs on Monday. I will probably just call to make them. If this works like any other WDW site I'm sure there will be problems and there will be a ton of people trying to make ADRs on Monday for the first day of FDP.

 

[queenpatricia]

That would be great to make dining reservations on line instead of calling. I will be sure to use it next week when it is available but will wait until the middle of the week as I' m sure the site will be very, very on Monday.

 

[ROEDISNEY]

I can book my ress on May 29th an was told yesterday it won't be up an running until after that date.

 

[SPOERLX3]

Same as TA's, 0601 am eastern time.....call in is still 0700 am

Free dine starts booking Sunday so this works out great!!! BE PATIENT though, you all remember what it was like when the new system rolled out a few months ago!!!

Our trip is planned for 8/16 through 8/23. 8/16 is the first day for Free Dining and I was told the 1st day that I can start my booking is Monday 5/18. Of course I double and triple checked with all the calculators you can find on line so I am just checking. I don't want to miss out. If I can call on Sunday, then I am there!

 

[DISNEYNY]

Our trip is planned for 8/16 through 8/23. 8/16 is the first day for Free Dining and I was told the 1st day that I can start my booking is Monday 5/18. Of course I double and triple checked with all the calculators you can find on line so I am just checking. I don't want to miss out. If I can call on Sunday, then I am there!

I thought it was Monday too. Everything I have read says Monday.

 

[imLissy]

lol, you all gotta chill a little. they're just dinner reservations.

I'm way excited though. I have never made ADRs before going down before b/c it's such a pain and I hate talking on the phone. This will be awesomeness.

 

[chellewashere]

I thought it was Monday too. Everything I have read says Monday.

I am right there with you guys. I havew to make mine on Monday (according to everything) we are going down the 16-23rd. Now Im nervous do I try to make them online...do I do the phone...or heck do I try to do both personally Im thinking Im doing both so Im covered

See y'all down there in few long HOT months

 

[jenseib]

I am right there with you guys. I havew to make mine on Monday (according to everything) we are going down the 16-23rd. Now Im nervous do I try to make them online...do I do the phone...or heck do I try to do both personally Im thinking Im doing both so Im covered

See y'all down there in few long HOT months

I like that idea. Not to double book, but as I am waiting on the phone, check and see if you can do it online. And then when you get through on the phone, double check to make sure the ones you made are in the system.

 

[mom2rtk]

I like that idea. Not to double book, but as I am waiting on the phone, check and see if you can do it online. And then when you get through on the phone, double check to make sure the ones you made are in the system.

Does anyone know if the ones we make by phone will be available to double-check online?????

I can't even imagine what this will be like when it goes live. Every single one of us will just be itching to try out a fake one just to know what we are doing. I think the Morocco suggestion for that was good. I promise that if I do, I'll cancel them......

I really do think they are missing the boat if they don't add a cc guarantee to ALL of these!

 

[LPNmom]

Man am I thankful I can't make my reservations till June 11th!!! Hoping all the bugs will be worked out by then! Can't wait to find out what happens when this thing goes live!

 

[Karlzmom]

I like that idea. Not to double book, but as I am waiting on the phone, check and see if you can do it online. And then when you get through on the phone, double check to make sure the ones you made are in the system.

*This reply is NOT a comentary on the PP, only using the scenario proposed to make a point*
This is the scenario that I think of when considering what goes wrong....now, with call only there is a single inquiry into the system for the ADR [made by the CM helping you]....as proposed, there will be 2, one by CM and one by the traveler....immediatlely doubling the load on the computer system. Now replicate the doubling a couple thousand times....Its a crash looking for a place to happen.. I also wonder how the system "pulls" available ADRs. If the computer responds to 2 inquiries [as outlined above] does it affect the visible availability? We've had some of the same discussions about rental cars....if there are multiple, unusable ressies [you only need one car, but book four to see what gets cheaper] then the supply/demand ratio goes out of whack and there is no "need" to discount. It seems like the multiple requests could have an adverse supply/demand effect on the overall "availability"....Anyone with a bigger brain able to explain how it would work?

 

[glitzybabes]

Man am I thankful I can't make my reservations till June 11th!!! Hoping all the bugs will be worked out by then! Can't wait to find out what happens when this thing goes live!

I'm with you! waiting until the 11th, hoping for no bugs.

 

[Condorman]

*This reply is NOT a comentary on the PP, only using the scenario proposed to make a point*
This is the scenario that I think of when considering what goes wrong....now, with call only there is a single inquiry into the system for the ADR [made by the CM helping you]....as proposed, there will be 2, one by CM and one by the traveler....immediatlely doubling the load on the computer system. Now replicate the doubling a couple thousand times....Its a crash looking for a place to happen.. I also wonder how the system "pulls" available ADRs. If the computer responds to 2 inquiries [as outlined above] does it affect the visible availability? We've had some of the same discussions about rental cars....if there are multiple, unusable ressies [you only need one car, but book four to see what gets cheaper] then the supply/demand ratio goes out of whack and there is no "need" to discount. It seems like the multiple requests could have an adverse supply/demand effect on the overall "availability"....Anyone with a bigger brain able to explain how it would work?

Once again, why does everyone assume 10,000 people are going to burden this new system all at once? At 7:00 am each morning, Disney never gets more than 500-750 callers max, and they have even fewer CMs to handle those calls, which is why the wait times have been pushing 45-75 mins in recent months. Disney has crunched all the numbers. They know the average # of call-ins every day of the year. They are purposely deploying this system now to help with the beginning of 90+10 day window of Free Dining ADRs for this August. Their system is ready to accept 5000+ simultaneous ADR requests. Yes, the system will have issues -- every system has issues -- but people are talking about this like it's Y2K all over again, and even that wasn't so bad.

It has been mentioned that it may not be possible to call in and go online at the same time, if using a resort rez to link your ADRs. The system may only allow one entry point, not both, for security reasons. As far as inventory, nothing has changed about the process. Disney is simply opening up another means or portal to allow us to reserve our favorite restaurants. That's all.

The only problem I foresee is that as soon as it goes live, anyone who is curious (i.e. those who don't have actual ADRs to make) will test out the system and in doing so steal away potential ADRs for real incoming guests. The suggestion was made for people to test the system using lesser-sought TS spots, i.e. Olivia's at OKW or Captain's Grille at YC. That won't happen. People will test out Cali Grill, Chef Mickey's, Ohana, Le Cellier, etc.

BTW, I have a state-of-the-art computer with a T3 connection. I never have any problems logging onto Disney's website or any of its affiliated pages. It never kicks me off or locks up. Never. Not once. However, would you like to know which site does give me problems for my simple viewing pleasure? Disboards.com. Yep. Go figure.

 

[jenseib]

I'm not going any time soon, so I won't need to make any ADR's any time soon, but what is the link? Will it be easy to find. Ha Ha HA. Nothing ever seems easy on that site. LOL! I will want to take a look at it though. Not make any ADR's, but just look at it and get familiar with it so when the time does come, I have a clue what I am doing.

 

[deej696]

So I'm pretty sure if this started Monday we would have heard about it here. Any update on this?

 

[jenseib]

I know for sure it didn't work on Monday. Thd dining system wasn;t even working for phone calls on Monday.

 

[rodkenrich]

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