Online Checking Room Request Options Changed

[Joel Mills]

I was checking out the room request options the other day and Connecting Rooms (guaranteed) was an option as well as Samoa and a few others. I went back today and the options completely changed.

Anyone know why this would happen?

 

[HopperFan]

Well the Connecting Rooms (Guaranteed) was discussed at length here because ........... Disney does not guarantee that option and so putting it on the requests was a disaster in the making. Guessing enough reported it to the right people and IT fixed it. You can request connecting rooms but Disney will not guarantee it and many long time posters here can attest to not getting them and having to split Mom and Dad to cover all the kids in two rooms.

Not sure about Samoa, I know at some resorts when an area is a bookable category it really can't be a request too since it's something guests pay for.

 

[_auroraborealis_]

Samoa is Standard View rooms only; perhaps you booked Lagoon or TPV?

 

[Joel Mills]

The only option I had was Aotearoa, longhouse wise. I just found it really strange because almost all options changed.

 

[megster1123]

This happened to me as well - and the requests I had made were missing. I remember the drop down mean having multiple pages worth to scroll through and it seems like everything after the first "page" are gone.