Online Check-In Still Down

The Wise One

Mouseketeer
Joined
Jun 21, 2012
Messages
258
This is absolutely frustrating. Wish the IT guys at Disney would get their stuff together all ready. Can I still check-in by calling?
 
The Wise One said:
This is absolutely frustrating. Wish the IT guys at Disney would get their stuff together all ready. Can I still check-in by calling?

No. Online or in person.
 
On a related note, I can not pull up my resort reservations in the new system/website. No matter what I do, it still says they are not found. Is anyone else having this problem?
I also have a dining reservation that I cancelled on Wednesday morning (and got a confirmation on) showing up on the new site as still being booked. It is a bit frustrating to say the least. I called a few times today and kept getting messages that all circuits were busy. :badpc:
 

Yes, the new site is back and stinks. I had to rebook my trip yesterday using the new promo, and yesterday my old Adr's were showing up with the new resort reservation number. But today it is showing no dining reservations. If I manually add them, it pulls up the reservation, but then when I go back to the reservation screen....no dining reservations. I want to make a payment- yet no link to that anywhere or even a balance anywhere. Very frusterating, glad my trip is still a few months away, cant imagine all of you that are leaving soon and cant pull up your info. Really wish Disneywould get it together, or just go back to the old site that was just fine!!!
 
I feel like a total jerk for saying this, but I have had no trouble with the new site (Other than the online check in system being down, which I was able to circumvent with the link I posted above). It might be because I made my reservations fairly late (just in November) but I was able to pull everything up just fine. The new site works great for me, and I think once it is working for everyone, it will be a fun tool to have. I do think it's ridiculous that they rolled out a site that is clearly not working for everyone. I work in software and I can't imagine doing this!!!! Heads would be rolling.
 
boocake said:
I feel like a total jerk for saying this, but I have had no trouble with the new site (Other than the online check in system being down, which I was able to circumvent with the link I posted above). It might be because I made my reservations fairly late (just in November) but I was able to pull everything up just fine. The new site works great for me, and I think once it is working for everyone, it will be a fun tool to have. I do think it's ridiculous that they rolled out a site that is clearly not working for everyone. I work in software and I can't imagine doing this!!!! Heads would be rolling.

Same for me... Got forced over this afternoon and it found my package ressie for January and then after that it found all my dining. I can't get over the ridiculousness some are having to deal with. I would be so livid to have to jump through all these hoops! I Just wanted to post that maybe there is hope that Disney is working the kinks out.
 
Went in today and added my room ressie and ADRs to the site with no problems. I really like the My Disney Experience site, below is just a text image of what it does. It is great!!

4 Days To Go

My Plans


Tuesday, January 1, 2013
Disney's Port Orleans Resort - Riverside– Check-In Available
View itinerary detail for Tuesday, January 1, 2013

Wednesday, January 2, 2013
Disney's Port Orleans Resort - Riverside– Check Out
Disney's Port Orleans Resort - Riverside– Check-In Available
View itinerary detail for Wednesday, January 2, 2013

Thursday, January 3, 2013
Disney's Hollywood Studios
Hollywood & Vine– 5:40 PM
View itinerary detail for Thursday, January 3, 2013

Friday, January 4, 2013
Add Magic To Your Day
View itinerary detail for Friday, January 4, 2013
 
I feel like a total jerk for saying this, but I have had no trouble with the new site (Other than the online check in system being down, which I was able to circumvent with the link I posted above). It might be because I made my reservations fairly late (just in November) but I was able to pull everything up just fine. The new site works great for me, and I think once it is working for everyone, it will be a fun tool to have. I do think it's ridiculous that they rolled out a site that is clearly not working for everyone. I work in software and I can't imagine doing this!!!! Heads would be rolling.

How did you circumvent? That takes me to a page to book reservations and no matter how I try to get off that page, it flips me into the new website.
 
How did you circumvent? That takes me to a page to book reservations and no matter how I try to get off that page, it flips me into the new website.

Me too. I can't get this new site to work at all. And I have a few dining reservations that I made that I don't have the confirmation numbers for and now i can't access them at all. I didn't bother to write them down because they always came up with my account. Ugh! I leave in 18 days!
 



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