Online Check-In: A Guide

Seamama

DIS Veteran
Joined
Aug 12, 2012
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576
*** So that this thread's replies make sense, I'm keeping this original post as-is. To get to the latest version of the DRAFT Guide, however, scroll down till you see my latest posts w/ the newest drafts. Please send revisions ONLY to the newest version. Thanks! ***

Hi All- I've been reading and reading all about Online Check-In and I *think* I understand most of it :-) Based on all I've read , I've put together this DRAFT Guide, and am hoping we can "crowd-source" the details. You'll notice several gaps in info (and my questions to you all in the ALL CAPS- also in red, to make it stand out :-) ). Please suggest edits and I'll try to get a nice final version down the road... Thanks!

WARNING: THIS IS A DRAFT. THERE ARE NO GUARANTEES THAT ANY OF THIS INFO IS CORRECT, AT THIS POINT. DON'T RELY ON ANYTHING YOU READ HERE... YET. :-)


What is Online Check-In? An efficient way to get as much of the logistics done ahead of your actual cruise date.

Why should I do it right away? Saves times at the port. But also, this is how you get your Port Arrival Time (PAT), book special dining (like Remy or Palo), and book excursions. The sooner you book, the better chance you have of getting what you want.

How soon can I do it? You are assigned a date based on your "level" (i.e., first time cruiser, Silver, Gold, or Platinum level- membership in those groups are also known as the "Castaway Club", for which you are automatically enrolled after your first cruise). NOTE: In addition to waiting for your assigned date, your cruise has to be Paid in Full (PIF).

What time do I do it? If your check-in says March 3rd, that means you can check-in as of 12:01AM (Eastern Time) on March 3rd. For all practical purposes, this means you can stay up till Midnight on March 2nd, and be ready as soon as the clock switches to 12:01AM (cause that point the date has now changed to March 3rd). NOTE: It doesn't work to login early and refresh- you have to wait till 12:01AM to login.

What order should I book things? Do them in the order listed below... #'s 1-6 should be done ASAP. The rest can wait.

Where do I do this? Login to your reservation. Under "Planning Center", you'll see a bunch of options. Choose "My Online Check-In".

Ok, I'm logged in and ready to do this- now, what?

(1) Go to the section for "Guest Information". Then go to "Identification". To save time (even if you have the info handy), select "Photo ID" (instead of Passport). QUESTION: DO I NEED EXPIRATION OR OTHER INFO FROM THE PHOTO IDS? Skip over the flight details for now, too. Your goal is to move quickly from this page- you can come back later to enter everything.

(2) While still in "Guest Information", go to "Pre/Post Cruise" and just enter anything. It doesn't matter what, come back later to enter it all correctly. The goal is to move on quickly.

(3) Now move to "Adult Dining", where you can book Palo or Remy. (If nothing is available, don't worry- they hold some back for booking onboard. As soon as you get onboard, check the Navigator or ask someone where to go to book it.) TIP: Research previous but recent Navigators to decide which day to schedule dining, remembering that your assigned dining rotation (which you won't know till you board) could also make a difference in your decision.

(4) Now move to " Port Arrival Time" (PAT) and select a time. The most common advice is to choose the earliest time possible to maximize your time onboard. (Remember, however, that getting on sooner doesn't get you into your room or get you your luggage any sooner.) If you know you won't be able to get there at the earliest time (due to your flight arrival, etc.), however, just pick a time that's more realistic based on your estimated port arrival.

(5) Now go to "QUESTION- WHAT IS THIS SECTION CALLED?" and book a Cabana at Castaway Cay. QUESTION: WHAT ELSE CAN BE SAID HERE?

(6) Now go to "Port Adventures". There may or may not be a rush to book these, it just depends on what's popular and how close it is to sailing date. You can book now and cancel later, and there's no charge until you actually do the excursion. QUESTION: IS THIS TRUE?? TIP: Do your research ahead of time to figure out what you want to do and whether you want to do it through Disney or not.

*** The items above should be done immediately. The items below can be done at a later time and in any order. ***

(6) Next go to "Spa and Fitness". This is where you can get a Rainforest Pass, etc. QUESTION: WHAT ELSE CAN BE SAID HERE?

(7) Now go to the "Nursery" and book this if you already know when you want it arranged. Or you can do this onboard. QUESTION: WHAT ELSE CAN BE SAID HERE?

(8) Go to your "Onboard Account", ... QUESTION: WHAT ELSE CAN BE SAID HERE?

(9) In "On Board Fun", you pre-register for the Kids' Clubs. This is not absolutely necessary as you can do it in person the first time you take your kids to the Clubs. Doing it online, however, saves you a few minutes later on. Whether you pre-register online or just register in person, you get the wristbands in person EITHER at the Kids' Club desk in the terminal OR at the actual clubs themselves. HINT: If you're at the port early and bored, go ahead and get wristbands in the terminal. If there's no time, don't bother, just get on the ship later (either the first time you go to the Clubs OR soon after you're on the ship).

(10) Don't forget to go to "Review Contract". Be sure to read this, but you DON'T need to print anything. QUESTION: IS THIS TRUE?

(11) But you DO need to print the "Signature Form". Print, sign, and bring to it to the port.



 
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This is good - especially since I will be having my not so tech savvy mom do this for us since we will be camping on our check-in date.
 
This is good - especially since I will be having my not so tech savvy mom do this for us since we will be camping on our check-in date.

Thanks! It's definitely not complete though... I'm hoping others can help fill-in missing (and esp. incorrect) info.

Our Online Check-In is in just a few days and it's my first time doing it, so this Guide is partly self-serving but I figured/hoped it could be a benefit to others as well. (This is our 2nd cruise but our first cruise was booked IGT ... our TA set the PAT for us, and since we didn't book anything extra like Palo or excursions, etc., I've never done the time-sensitive parts of Online Check-In before!)
 
I would suggest moving #5 up the list. If someone is interested in booking a cabana, that pretty much has to be top of the list, above adult dining.
 

i'm not sure i would skip over the flight times as this will help when picking pat. if your flight arrives at noon then it will not let you pick a 11 pat which will help everyone. theres no point in taking a early pat that someone else could use if your not going to need it.
 
You can eliminate steps 1 & 2 - those two items can be done anytime after you book your cruise. No need to wait until you online checkin. I would move step 5 to step 1 if you want a chance at scoring a cabana. (Cabanas are under Port Adventures.) Then do PAT. Adult dining options can move down the list unless you want a brunch on one of the shorter cruises.

My list would be:
  1. Cabana
  2. PAT
  3. Adult Dining
  4. Port Adventures
  5. Spa
Martin
 
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Nice idea, Seamama! It will be a nice tool for everyone once it's all finalized. Thanks!

My question re: your Step 1 is….. for cruises that DO require a passport. Can one just skip that step and proceed on to PAT, Excursions, etc? My DD#2 that is now going to be going with me for the Hawaii/Vancouver sailing does NOT have a passport at this moment and we're waiting for a birth certificate so she can get the passport. I can check in as a Gold CC member in just 20 days, which will most likely be BEFORE she has a passport for me to input numbers from.

Soooo, will I be able to complete my online check-in the first week of June without her passport number and make all my (much!) desired selections???
 
Nice idea, Seamama! It will be a nice tool for everyone once it's all finalized. Thanks!

My question re: your Step 1 is….. for cruises that DO require a passport. Can one just skip that step and proceed on to PAT, Excursions, etc? My DD#2 that is now going to be going with me for the Hawaii/Vancouver sailing does NOT have a passport at this moment and we're waiting for a birth certificate so she can get the passport. I can check in as a Gold CC member in just 20 days, which will most likely be BEFORE she has a passport for me to input numbers from.

Soooo, will I be able to complete my online check-in the first week of June without her passport number and make all my (much!) desired selections???
I don't know if I would do it but I've read that some people put any old number in the passport line to check in. They then later put in the correct number when they get it.
 
I don't know if I would do it but I've read that some people put any old number in the passport line to check in. They then later put in the correct number when they get it.

my cruise requires a passport, but i was able to select "use my birth certificate", fill out everything else (gotta get my port excursions and palo reservations first!), then come back and re-select passport and fill out the rest of the info.
 
Joining, this my first cruise along with extended family that are looking for help from me. So I need all the help I can get.
 
But you DO need to print the "Signature Form". Print, sign, and bring to it to the port.

You really don't need anything but your ID. They can reprint everything and you can sign everything right there at the terminal.
 
I'm pretty sure I've booked Palo brunch and dinner BEFORE going through to select my PAT.

Also once you've cruised, a lot of the stuff in the info section is pre-filled for you I believe.
 
i'm not sure i would skip over the flight times as this will help when picking pat. if your flight arrives at noon then it will not let you pick a 11 pat which will help everyone. theres no point in taking a early pat that someone else could use if your not going to need it.

I hear what you're saying but to save time (and get to more important things, like reserving a Cabana or Palo brunch), I've read people *can* skip over flight info and come back to it later. Hopefully people who do it that way would be thoughtful of others and not pick an earlier PAT time than they need.
 
Nice idea, Seamama! It will be a nice tool for everyone once it's all finalized. Thanks!

My question re: your Step 1 is….. for cruises that DO require a passport. Can one just skip that step and proceed on to PAT, Excursions, etc? My DD#2 that is now going to be going with me for the Hawaii/Vancouver sailing does NOT have a passport at this moment and we're waiting for a birth certificate so she can get the passport. I can check in as a Gold CC member in just 20 days, which will most likely be BEFORE she has a passport for me to input numbers from.

Soooo, will I be able to complete my online check-in the first week of June without her passport number and make all my (much!) desired selections???

My understanding (only from what I've read on these boards, not from personal experience) is that you can simply choose the option for "Photo ID" so you wouldn't have to enter any Passport info. Then, when you do have Passport info available, you can go back and change your choice to "Passport" and enter the info. But I don't know this for sure/I haven't tried it myself.
 
my cruise requires a passport, but i was able to select "use my birth certificate", fill out everything else (gotta get my port excursions and palo reservations first!), then come back and re-select passport and fill out the rest of the info.

Thanks! Is the "Use my Birth Certificate" option the same as the "Photo ID" option I wrote in "Step 1" above? Or are those two different options?
 
I don't know if I would do it but I've read that some people put any old number in the passport line to check in. They then later put in the correct number when they get it.

I would be scared to put in a "false" set of numbers. But I think that can be avoided (at least based on what I've read here) but selecting the "Photo ID" (or possibly "Use Birth Certificate") option instead.
 

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