One Day ticket....only that date???

[hsmamato2]

so- if purchasing a one day ticket...it's really ONLY usable on that specific date? What happens if the kids get sick that day,or some other thing that causes us to want to use it another day in our weeks vacation?

 

[hiroMYhero]

so- if purchasing a one day ticket...it's really ONLY usable on that specific date? What happens if the kids get sick that day,or some other thing that causes us to want to use it another day in our weeks vacation?

Then you have to Modify the date via your MDX app and pay any difference. No refunds.

 

[JMommyof3]

so- if purchasing a one day ticket...it's really ONLY usable on that specific date? What happens if the kids get sick that day,or some other thing that causes us to want to use it another day in our weeks vacation?

Yes, you can only use it that day. You can change it to a different day all together or upgrade an "any day" for a fee. If you changed it to a cheaper day, you won't get a refund but if you changed it to a more expensive day, you pay the difference in price.

 

[gratefulfred]

I hope they start to compensate people for time wasted at guest relations trying to sort through this. With such high prices and limited hours every minute wasted has a price tag on it

 

[Klayfish]

I hope they start to compensate people for time wasted at guest relations trying to sort through this. With such high prices and limited hours every minute wasted has a price tag on it

Why would they do that? If you buy a ticket for day A, then suddenly decide you want to go on day B, why should they compensate a guest to "sort through" the change the customer has requested?

 

[BobbyMoon]

I hope they start to compensate people for time wasted at guest relations trying to sort through this. With such high prices and limited hours every minute wasted has a price tag on it

Why should Disney compensate anyone for poor planning or events out of their control?

 

[siren0119]

I hope they start to compensate people for time wasted at guest relations trying to sort through this. With such high prices and limited hours every minute wasted has a price tag on it

There's literally no way that would happen, or makes sense.

When you go online to buy a ticket, it's very clear what that ticket costs, and includes. In the case of a one-day ticket, it's spelled out for the purchaser what the terms of that ticket are (use for the one day that has been chosen only).

If the purchaser then decides they want to go on another day, it's not up to Disney to compensate for the time it will take to make that change. The buyer was given all of the information up front as to when their ticket was valid. And the buyer assumes all responsibility for any time, or additional charges, needed to change that ticket.

 

[hsmamato2]

thanks for the info! This is fine as far as cost goes, since our entire week has the same cost per day. So if we buy for say,a Wednesday,and decide instead we want to visit Thursday, it sounds like it should be an easy switch to use.

 

[Dashzap]

I think you can change the date yourself (subject to possible additional charge if it is a more expensive day) online or by phone so long as you do it at least the day before the date on your ticket. If you wait until day of, I think you have to change it in person.

 

[over50visits]

Ah for the good old days, in so many ways...

 

[hsmamato2]

Ah for the good old days, in so many ways...

you got that right

 

[Tiggerlover91]

I hope they start to compensate people for time wasted at guest relations trying to sort through this. With such high prices and limited hours every minute wasted has a price tag on it

And Disney should do this for what reason? The GUEST is the one who purchased the wrong ticket or needs something additional added to THEIR ticket, but DISNEY should compensate THEM for trying to fix it? Yeah, that makes a lot of sense.

 

[gratefulfred]

And Disney should do this for what reason? The GUEST is the one who purchased the wrong ticket or needs something additional added to THEIR ticket, but DISNEY should compensate THEM for trying to fix it? Yeah, that makes a lot of sense.

They took a system that worked and was easy to understand and messed with it. When that family is waiting in line to get it fixed for an hour and a half they will be wasting valuable park time in a line that most likely will have less than half of the guest relation windows open. Just because you read all the Disney fine print doesn’t mean the average family does, and I hope they raise heck when going through it. My opinion on this would be the total opposite if you could walk right up to a guest relations window and have it taken care of in less than 10 minutes but I doubt that would be the case for anyone because they don’t put enough cm’s there as it is now

 

[StacyStrong]

They took a system that worked and was easy to understand and messed with it. When that family is waiting in line to get it fixed for an hour and a half they will be wasting valuable park time in a line that most likely will have less than half of the guest relation windows open. Just because you read all the Disney fine print doesn’t mean the average family does, and I hope they raise heck when going through it. My opinion on this would be the total opposite if you could walk right up to a guest relations window and have it taken care of in less than 10 minutes but I doubt that would be the case for anyone because they don’t put enough cm’s there as it is now

It's not fine print. You literally select a date on a calendar the same way you do for practically every other ticket purchase: a movie ticket, a theater ticket, a concert ticket, a sporting event ticket.

I don't understand the issue.

While I prefer the old ticketing method, Disney certainly didn't do anything out of the ordinary and imo still has a more generous policy with making changes.

 

[gratefulfred]

It's not fine print. You literally select a date on a calendar the same way you do for practically every other ticket purchase: a movie ticket, a theater ticket, a concert ticket, a sporting event ticket.

I don't understand the issue.

While I prefer the old ticketing method, Disney certainly didn't do anything out of the ordinary and imo still has a more generous policy with making changes.

My only issue is wasting time at guest relations to get anything changed or upgraded. Anytime I’ve had to it took way to long because they don’t staff it adequately and this issue will just increase the crowd there

 

[cmwade77]

My only issue is wasting time at guest relations to get anything changed or upgraded. Anytime I’ve had to it took way to long because they don’t staff it adequately and this issue will just increase the crowd there

As was clearly stated, there is no need to go to guest services to sort this out, you can do it on Disney's website or through the app on your phone.

 

[abuck75]

Of course the old system was more customer friendly, but it’s not exactly odd for ticketed entertainment to be date or time specific and non-refundable.

 

[over50visits]

Of course the old system was more customer friendly, but......

<sigh>

 

[Timmy Boy]

I hope they raise heck when going through it. My opinion on this would be the total opposite if you could walk right up to a guest relations window and have it taken care of in less than 10 minutes but I doubt that would be the case for anyone because they don’t put enough cm’s there as it is now

Why would they raise heck? You know the people who work there are only doing their job and have no say whatsoever in Disney's procedures and policies right?

Also, Vacation Planning Booths can do the same thing. Also, in my experience, not only are all GR windows open, but they have extra people going through the line with iPads as well.

 

[hiroMYhero]

The OP’s question has been answered the responses were acknowledged by the OP this morning.