As above, only a few OKW buildings have elevators. If a guest has mobility issues and can't climb stairs, it's best to reserve a HA unit. That's the only way to guarantee either ground floor or elevator building.
As above, only a few OKW buildings have elevators. If a guest has mobility issues and can't climb stairs, it's best to reserve a HA unit. That's the only way to guarantee either ground floor or elevator building.
I will say that OKW really tries to accommodate the first floor request, and honestly, in about 6 stays with first floor request, the request was met every time. However, as the average age of the OKW owner increases, that request gets more frequent and therefore harder to fill. I've heard recently of people who needed first floor, who were unable to have that need filled. It's probably harder in the Hospitality House category, which only has 8 buildings, so less flexibility than the standard category. We never tried to request first floor except in the standard category.