Ok, This is not testing anymore, enough

[baileybrad]

Does anyone really think that is the best way to treat your customers? Especially by a company that at least at one point was a leader in the commitment of customer service to their "guests"?

What on earth would be so hard about releasing actual guidelines and to stop springing things on their guests 2 days before something goes into affect? A trip to WDW is no small, inexpensive endeavor.

Oh, but it's a test.

Sadly, I just do not think that Disney really cares as much about guests as we used to think that they did.

Being a DVC member is a full testament to that. Back when the DVC was a fledgling operation. We were treated very special by Disney. Now you are nothing but a number. It may have always been that way but, at least, it was kept below the surface.

I, frankly, miss the days when one could get to a park early and enjoy attractions for several hours before the crowds grew. FP- changed this. Now this new FP+ deal will take away more incentive for us to spend time in the parks. We just refuse to wait in lines of a half-hour or more for a few minute attraction. Our solution will be to visit Universal more, staying at their hotels (you get bang for your buck there). And as far as our DVC points, we joined at Hilton Head for a reason.

My biggest issue with all of this is the "dumbing down" of Fastpass. If one wants to work harder (get more than 3 fastpasses a day or get some Fastpasses when you hop to another park) and, actually spend more time in a park avoiding lines, buy picking off Fastpasses as the current system allows ANY guest to do....that will no longer be possible. Disney is dumbing down Fastpass just like others are doing to everything else in society.

 

[baileybrad]

It was available to everyone as long as that everyone was up at the butt crack if dawn and wanted to hike a thousand miles just to save a couple minutes.

To you it was fair. To me it wasn't. It's ALL subjective.

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"Couple of minutes" versus 90 minutes in a Space Mtn line or 120 minutes for Soar'n.

"Thousand miles" more nonsense. It does take a tad of planning to visit Disney. Some people, I suppose were not capable of handling that. So Disney is "dumbing" it down for them.

YES, it was available to everyone. If one chooses to lay on their backsides, then that is a personal decision that impacts them and their families.

There is nothing subjective to the old system. It was there for everyone to utilize to their hearts desire. I can do this all day.

 

[Son of Gadsden]

Your entire thought process is wrong. The existing Fastpass system was available for anyone to use. EQUALLY. The opportunity to get more than 3 Fastpasses in a given day was the same for EVERYONE.

That is no longer the case. Fastpass was not broken. Right now the system is unfair because all are not being treated the same.

That's why it's a testing phase and not a roll out! Only a small sample of people are being involved in this phase of the testing, obviously because they aren't sure what to expect. If the system was ready, everyone would be using it.

You think my thought process is wrong because you aren't making a relative argument to it. You can't compare one fastpass program to a testing phase of another. You compare one program to another program. Everyone could get unlimited fastpasses before, now everyone can only get three fastpasses. That is a relative argument.

 

[baileybrad]

I'm sure Disney would just love for people to pay $100 a head to walk through the gates and "be" together without concern for what they get to "do" together during that time.

Because that would save even more capacity on the attractions so they can sell tickets to even more people without adding more expensive ride capacity.

Seriously, I'm sure the PP could come up with a lot less expensive ways of spending time together with family if that was the only consideration.

You are making way too much sense.

 

[Son of Gadsden]

"Couple of minutes" versus 90 minutes in a Space Mtn line or 120 minutes for Soar'n.

"Thousand miles" more nonsense. It does take a tad of planning to visit Disney. Some people, I suppose were not capable of handling that. So Disney is "dumbing" it down for them.

YES, it was available to everyone. If one chooses to lay on their backsides, then that is a personal decision that impacts them and their families.

There is nothing subjective to the old system. It was there for everyone to utilize to their hearts desire. I can do this all day.

That's an extremely broad statement. There are plenty of reasons why people aren't at the park at the crack of dawn that don't involve being lazy. Some people go to Disney as a vacation rather than a sport. They relax, go to the parks, pay the same as the people that are in the fastpass lines, and wouldn't have it any other way.

Some people have disabilities, which make it a bit harder for them to navigate the parks than those on two legs. They also pay the same as those that use fastpass.

The new fastpass system just takes a "tad" of planning, as well. This isn't rocket science. Go to the app, pick a ride. Boom.

 

[ShayBells]

"Couple of minutes" versus 90 minutes in a Space Mtn line or 120 minutes for Soar'n. "Thousand miles" more nonsense. It does take a tad of planning to visit Disney. Some people, I suppose were not capable of handling that. So Disney is "dumbing" it down for them. YES, it was available to everyone. If one chooses to lay on their backsides, then that is a personal decision that impacts them and their families. There is nothing subjective to the old system. It was there for everyone to utilize to their hearts desire. I can do this all day.

I figure if everyone else could exaggerate I could as well. And did you just call me dumb?

It is subjective. Subjective means based on personal feelings. I didn't like the old system. There for those are my personal feelings. Duh.

And you can plan all you want you still had to walk extra to obtain the FP and return. It's just my personal opinion that the new system is better.

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[ShayBells]

That's why it's a testing phase and not a roll out! Only a small sample of people are being involved in this phase of the testing, obviously because they aren't sure what to expect. If the system was ready, everyone would be using it. You think my thought process is wrong because you aren't making a relative argument to it. You can't compare one fastpass program to a testing phase of another. You compare one program to another program. Everyone could get unlimited fastpasses before, now everyone can only get three fastpasses. That is a relative argument.

They couldn't technically get unlimited FPs before. You had to wait until the time of the ride or two hours to get another one. It technically wasn't unlimited. So during Peak times I don't see how you were getting more than three unless you ran around like a nut. Which to me is wasting time and energy. JMO.

 

[rebbyparker]

Alright, we've already done this subject on the "this is not testing" thread. People popped up to say they got 7-12? FP's in a park in a day without running all over. Evidently it can and is being done by people who posted. The old FP system allowed everyone the same access. Whether you chose to take advantage of that access was up to you. People who didn't know they had access when they arrived quickly found out about it and took advantage. Everyone had access. If you'd rather sleep in, then you you opted out of your access but the access was still there. That is nothing like what's being offered now.

Like I said in an earlier post, all they've done is shifted WHO gets the access first now.

 

[baileybrad]

That's why it's a testing phase and not a roll out! Only a small sample of people are being involved in this phase of the testing, obviously because they aren't sure what to expect. If the system was ready, everyone would be using it.

You think my thought process is wrong because you aren't making a relative argument to it. You can't compare one fastpass program to a testing phase of another. You compare one program to another program. Everyone could get unlimited fastpasses before, now everyone can only get three fastpasses. That is a relative argument.

Your thought process is yours. Not for me to say if you are wrong. The wrong is that before Disney had a program in place that was open to everyone who chose to participate. Everyone had an equally opportunity. If one wanted to avoid a bunch of lines they could. Now Disney is "testing" and some resort guests are being penalized over other resort guests. Some have access to multiple types of fastpasses. Day trippers can't participate in FP+.

Not everyone goes to Disney multiple times. These people are suffering harm. Many heard about a system (FP-) that was used to attract them to visit this place called WDW that allowed them to reserve a place in line while they rode other rides. Over the past year, some have had different choices that seem to change on a daily basis and resort by resort. It is a maze to try and plan a trip right now. Now many people arrive at a park early and see that all fastpasses are gone prior to them literally getting out of bed. And these did nothing but trust Disney to provide system (fastpass) that was used in advertising to sell rooms and tickets.

This is so much more about comparing one program to another. This is a mess that Disney has created all by themselves and their customers (can we all forget the guest crap) are the ones being impacted.

 

[mom2mickeyfan]

I figure if everyone else could exaggerate I could as well. And did you just call me dumb?

It is subjective. Subjective means based on personal feelings. I didn't like the old system. There for those are my personal feelings. Duh.

And you can plan all you want you still had to walk extra to obtain the FP and return. It's just my personal opinion that the new system is better.

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I guess we can agree that some didn't mind working for their FPs and some just want them given to them.

 

[rebbyparker]

I guess we can agree that some didn't mind working for their FPs and some just want them given to them.

 

[Son of Gadsden]

Your thought process is yours. Not for me to say if you are wrong. The wrong is that before Disney had a program in place that was open to everyone who chose to participate. Everyone had an equally opportunity. If one wanted to avoid a bunch of lines they could. Now Disney is "testing" and some resort guests are being penalized over other resort guests. Some have access to multiple types of fastpasses. Day trippers can't participate in FP+.

Not everyone goes to Disney multiple times. These people are suffering harm. Many heard about a system (FP-) that was used to attract them to visit this place called WDW that allowed them to reserve a place in line while they rode other rides. Over the past year, some have had different choices that seem to change on a daily basis and resort by resort. It is a maze to try and plan a trip right now. Now many people arrive at a park early and see that all fastpasses are gone prior to them literally getting out of bed. And these did nothing but trust Disney to provide system (fastpass) that was used in advertising to sell rooms and tickets.

This is so much more about comparing one program to another. This is a mess that Disney has created all by themselves and their customers (can we all forget the guest crap) are the ones being impacted.

That is certainly one side of the argument. Exactly like Shay and I here are saying we felt the old FP- system didn't cater to us like this new system does.

It wasn't worth it for me to do that much extra walking for fast passes, so I didn't use them. This new system, I will more than likely use. I'm sure lots of others feel that way as well. This system has its advantages and disadvantages, just like the old one...and I'd hardly say it's a downgrade. It also can't be called an upgrade. It's just different. I just don't see the mess I see so many claiming it is.

 

[mom2mickeyfan]

That is certainly one side of the argument. Exactly like Shay and I here are saying we felt the old FP- system didn't cater to us like this new system does.

It wasn't worth it for me to do that much extra walking for fast passes, so I didn't use them. This new system, I will more than likely use. I'm sure lots of others feel that way as well. This system has its advantages and disadvantages, just like the old one...and I'd hardly say it's a downgrade. It also can't be called an upgrade. It's just different. I just don't see the mess I see so many claiming it is.

Weather it is an upgrade or a downgrade depends on the family. To you it is an upgrade but to our family it is a huge downgrade from the 9 FPs we were able to pull the second week of June this past summer. And we never thought any of them were too much work to get. They were worth every bit of effort for us.

 

[ShayBells]

That is certainly one side of the argument. Exactly like Shay and I here are saying we felt the old FP- system didn't cater to us like this new system does. It wasn't worth it for me to do that much extra walking for fast passes, so I didn't use them. This new system, I will more than likely use. I'm sure lots of others feel that way as well. This system has its advantages and disadvantages, just like the old one...and I'd hardly say it's a downgrade. It also can't be called an upgrade. It's just different. I just don't see the mess I see so many claiming it is.

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[ShayBells]

Weather it is an upgrade or a downgrade depends on the family. To you it is an upgrade but to our family it is a huge downgrade from the 9 FPs we were able to pull the second week of June this past summer. And we never thought any of them were too much work to get. They were worth every bit of effort for us.

I'd like to know how you got 9. The math just doesn't add up to me. If you have to wait two hours before pulling another... It doesn't add up to the amount of time the park is even open. I'm not saying you are wrong. I'd just like to know how.

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[KatieCharlotte]

"Couple of minutes" versus 90 minutes in a Space Mtn line or 120 minutes for Soar'n.

"Thousand miles" more nonsense. It does take a tad of planning to visit Disney. Some people, I suppose were not capable of handling that. So Disney is "dumbing" it down for them.

YES, it was available to everyone. If one chooses to lay on their backsides, then that is a personal decision that impacts them and their families.

There is nothing subjective to the old system. It was there for everyone to utilize to their hearts desire. I can do this all day.

As the mom of two early bird children who are awake at 6 a.m. on weekends, I can't imagine it being hard to get somewhere by 9 a.m.

I understand that whether the old system worked best for you depends on your vacation style, but it provided equal opportunity for all, just not equal results.

 

[mom2mickeyfan]

I'd like to know how you got 9. The math just doesn't add up to me. If you have to wait two hours before pulling another... It doesn't add up to the amount of time the park is even open. I'm not saying you are wrong. I'd just like to know how.

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Because if your return time is less than 2 hours, you can pull another one when the one you are currently holding window opens.

 

[Mad Hattered]

I'd like to know how you got 9. The math just doesn't add up to me. If you have to wait two hours before pulling another... It doesn't add up to the amount of time the park is even open. I'm not saying you are wrong. I'd just like to know how.

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I've explained this to you once before. If you get there at RD and pull a FP then you can pull another FP at 9:30 am. There are disconnected FPs that you can pull regardless if you have another one or not. So by 9:30 I could already have 3 or 4 in my pocket. Then the 2 hour deal starts to kick in.

Not to mention, when you park hop you aren't tied to any of the other systems so you could start grabbing them immediately.

 

[diskev]

Because if your return time is less than 2 hours, you can pull another one when the one you are currently holding window opens.

Exactly this. You can maximize fastpass by pulling them more frequently. You pull them more frequently by focusing on those rides that have sooner return windows.

 

[Roxylovesbears69]

To anyone who goes to WDW. You can get your first FP and then get another one only 60 minutes later. And sometimes the fast passes give you a shorter time than two hours. I can see how the new FP+ is such a negative to the old system. I will be very disappointed come June 2014. I do every year and mostly during the busy seasons because my son is in high school and can no longer miss time from school for WDW.