TheRealDrDisney
Disney World guest since 1971!
- Joined
- Jan 27, 2011
Hi Gang,
Just a quick bit of info from my trip to Ohana this past weekend (Sat - Aug 25).
I usually check in and ask for a window table, MK view and follow-up by saying that I'm happy to wait as long as it takes. I make my way to the Tambu Lounge and enjoy some Blue Hawaii's prior to dinner.
This time, I was informed by the person working the sign-in desk that we could no longer request tables.
"You reserve a time, not a table". A bit abruptly delivered, but on the business side of rude - not the rude side of rude.
I asked when that had started as we had been there about 3 weeks earlier with no such notification. She said it started about a month ago.
Anyway - she went on to say that she would note our request but could not guarantee it because of the new policy.
We got our window table but were left a bit surprised by the change. I can certainly understand telling people that they may have to wait (even quite a while) to get their request - but it seemed a bit strange to have removed the option at all.
It felt a bit odd that she put us off for the request, and then noted it anyway - even as I was saying "OK - but if you accept feedback for management please let them know we don't care for the new policy." She said many people weren't happy - so... I don't know.
Is this one more nail in the previously unsurpassed quality of Disney Dining? We also recently dined at Fogo de Chao on International and were treated like royalty for about the same price, and (for us) just as enjoyable food.
Thoughts?
Just a quick bit of info from my trip to Ohana this past weekend (Sat - Aug 25).
I usually check in and ask for a window table, MK view and follow-up by saying that I'm happy to wait as long as it takes. I make my way to the Tambu Lounge and enjoy some Blue Hawaii's prior to dinner.
This time, I was informed by the person working the sign-in desk that we could no longer request tables.
"You reserve a time, not a table". A bit abruptly delivered, but on the business side of rude - not the rude side of rude.
I asked when that had started as we had been there about 3 weeks earlier with no such notification. She said it started about a month ago.
Anyway - she went on to say that she would note our request but could not guarantee it because of the new policy.
We got our window table but were left a bit surprised by the change. I can certainly understand telling people that they may have to wait (even quite a while) to get their request - but it seemed a bit strange to have removed the option at all.
It felt a bit odd that she put us off for the request, and then noted it anyway - even as I was saying "OK - but if you accept feedback for management please let them know we don't care for the new policy." She said many people weren't happy - so... I don't know.
Is this one more nail in the previously unsurpassed quality of Disney Dining? We also recently dined at Fogo de Chao on International and were treated like royalty for about the same price, and (for us) just as enjoyable food.
Thoughts?